Dynamic Diner Server: Fast-Paced Guest Care

Cherokee Nation Entertainment; Catoosa (OK); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health plans

401(k) match

Paid vacation, sick time and holidays

Flexible spending accounts

Maternity/Paternity leave

Job summary

Cherokee Nation Entertainment's Hard Rock Hotel & Casino Tulsa seeks a Server to be the face of hospitality, taking orders, serving meals, and ensuring guests feel valued. You will uphold safety and cleanliness standards while handling payments in a fast-paced setting.

The role requires attention to detail, a positive attitude, and the ability to thrive in a lively environment, delivering exceptional guest experiences and teamwork across venues.

Qualifications

• High School Diploma or GED.
• Minimum 1 year of serving experience or equivalent education/experience.
• Ability to obtain a food handler’s card.
• Completion of alcohol awareness training.
• Eligibility for a state-issued Alcoholic Beverage License.
• Ability to lift up to 50 lbs and stand for extended periods.
• Willingness to work varied shifts, including weekends and holidays.
• Comfortable working in environments with crowd noise and second-hand smoke.

Responsibilities

• Serve food and beverages promptly and courteously.
• Provide exceptional customer service throughout the guest experience.
• Follow alcohol safety protocols, including ID verification.
• Maintain cleanliness of assigned stations and shared areas.
• Perform pre-bussing and table maintenance during service.
• Process guest payments accurately and efficiently.
• Promote the "Big Six" values: Fun, Friendly, Quick, Comfortable, Clean, and Safe.

Skills

Customer service

Attention to detail

Strong communication

Fast-paced environment

Education

High School Diploma or GED

Job description

Cherokee Nation Entertainment's Hard Rock Hotel & Casino Tulsa seeks a Server to be the face of hospitality, taking orders, serving meals, and ensuring guests feel valued. You will uphold safety and cleanliness standards while handling payments in a fast-paced setting.

The role requires attention to detail, a positive attitude, and the ability to thrive in a lively environment, delivering exceptional guest experiences and teamwork across venues.