Dynamic Community Engagement Lead, E-Cyclist

Northwest Center; Sunnyvale (CA); On-site; USD 68,000 - 74,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Short-Term D

Paid Sick Time

Free Parking

Job summary

Northwest Center in Sunnyvale, CA is hiring a Community Engagement Lead e-Cyclist to lead a small team of two part-time Banistas and deliver 5-star service as you ride between campus locations on an electric bike.

You'll train staff, manage daily operations, greet guests with energy, and drive initiatives that keep the community engaged. This full-time role runs Mon-Fri, 7:15 a.m.–3:45 p.m., with occasional nights and weekends; the hourly rate is $33.09.

Qualifications

• 1 year of customer service experience with community engagement preferred.
• 6 months’ experience operating a bicycle in an urban environment.
• Must possess a valid California Driver's License.
• Must be able to pass a drug test.
• Commitment to Northwest Center’s mission of inclusion and ability to work in a diverse environment.
• Ability to perform arithmetic for equations up to 3 digits.
• Proficient with MS Windows, Excel, and Outlook.

Responsibilities

• Assist with the daily setup of the banana stand by transporting it via electric bike to designated locations.
• Ride the electric bike within a 1.5-mile radius and push the bike on inclines as needed.
• Provide leadership to a small team including day-to-day operational support.
• Deliver outstanding customer service and foster engagement with guests.
• Organize and maintain bananas in crates and assist in daily ordering.
• Track daily metrics and respond to public feedback and emergencies.
• Attend events and weekly supervisor syncs.
• Train new hires and support Banana Stand openings.

Skills

Customer service

Bike riding

Driver's license

Microsoft Excel

MS Windows

Outlook

Tools

MS Windows

Excel

Outlook

Job description

Northwest Center in Sunnyvale, CA is hiring a Community Engagement Lead e-Cyclist to lead a small team of two part-time Banistas and deliver 5-star service as you ride between campus locations on an electric bike.

You'll train staff, manage daily operations, greet guests with energy, and drive initiatives that keep the community engaged. This full-time role runs Mon-Fri, 7:15 a.m.–3:45 p.m., with occasional nights and weekends; the hourly rate is $33.09.