Dynamic Commission-Based Automotive Service Advisor

budclary; Longview (WA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health plans

401(k)

PTO & Holidays

Employee discounts

Referral bonus

Job summary

Bud Clary Auto Group in Washington State is seeking an Experienced Service Advisor for our Longview service department. This full-time role supports a high-performing, customer-focused team committed to excellence since 1959.

The role involves greeting customers, collecting data, writing up issues, testing vehicles with customers or a technician, reviewing history, and providing clear estimates. A strong service mindset and teamwork are essential.

Qualifications

• Organized, friendly personality.
• Ability to juggle multiple priorities.
• Strong communication with customers.
• Excellent time management skills.
• Proven customer satisfaction results.
• Team oriented and self-motivated.

Responsibilities

• Schedules service appointments and collects vehicle data.
• Greets customers and obtains vehicle information.
• Writes up problems clearly on repair orders.
• Test drives with customers or refers to a technician.
• Reviews service history and recommends needed service.
• Explains care per manufacturers' specs and provides cost estimates.
• Establishes promised times and payment methods.
• Keeps customers updated on progress and changes.
• Implements and maintains a service marketing program.
• Maintains organization of forms, menus, and pricing guides.
• Ensures quality control to prevent comebacks.

Skills

Organized

Friendly demeanor

Customer service

Time management

Communication skills

Team oriented

Self-motivated

Supervising others

Job description

Bud Clary Auto Group in Washington State is seeking an Experienced Service Advisor for our Longview service department. This full-time role supports a high-performing, customer-focused team committed to excellence since 1959.

The role involves greeting customers, collecting data, writing up issues, testing vehicles with customers or a technician, reviewing history, and providing clear estimates. A strong service mindset and teamwork are essential.