Dynamic Cashier: Customer Service & Sales Pro

JCPenney; Colonial Heights (VA); On-site; USD 17,908 - 22,041; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with company match

Employee discount on merchandise

Paid holidays and vacation

Job summary

JCPenney in Colonial Heights, VA seeks a dedicated Cashier to deliver excellent customer service and drive sales at the checkout. You will handle returns, assist with rewards programs, and support omnichannel and inventory tasks as part of daily operations.

The role emphasizes handling POS transactions, maintaining checkout standards, and meeting performance metrics related to shrink, safety, and service quality. Join a team focused on value, variety, and customer care.

Qualifications

• Greet and assist customers with service and sales
• Proactively resolve issues and assist with rewards programs
• Engage customers to drive sales and service quality
• Operate POS and support line management

Responsibilities

• Customer Service & Sales - Greets and assists customers while providing excellent customer service. Partners where needed for additional support. Promotes Findmore and other programs to drive sales.
• Checkout Standards - Completes checkout processes including returns and re-ticketing. Maintains signing and merchandising at checkouts and stocks impulse fixtures.
• General Operations - Assists with Omnichannel efforts, recovery, put backs and inventory processes.
• Performance Standards - Supports shrink and safety initiatives and meets performance standards including iCAP, sales, service, profit, productivity, and attendance.

Skills

Customer service

Cash handling

Point of Sale

Sales assistance

Tools

POS device

Job description

JCPenney in Colonial Heights, VA seeks a dedicated Cashier to deliver excellent customer service and drive sales at the checkout. You will handle returns, assist with rewards programs, and support omnichannel and inventory tasks as part of daily operations.

The role emphasizes handling POS transactions, maintaining checkout standards, and meeting performance metrics related to shrink, safety, and service quality. Join a team focused on value, variety, and customer care.