Dynamic Case Manager & Social Worker

Juneau County, WI; Mauston (WI); On-site; USD 52,000 - 68,000; Full time

Job summary

Juneau County Human Services Department is seeking a Case Manager to provide needs assessments, crisis intervention, case planning, advocacy, and development of community resources for children and adults with varying abilities.

The role involves coordinating services, protecting vulnerable populations, and working with schools, courts, and healthcare providers to resolve problems while maintaining detailed case records and complying with state regulations.

Qualifications

• Bachelor’s degree in a Human Services-related field.
• Ability to pass caregiver and criminal background check.
• Substance Abuse Professional certification may be required in some assignments.
• Previous related case management experience.
• Secondary language preferred.

Responsibilities

• Provide assessment, treatment planning, and case management services per program rules and regulations.
• Engage clients and families to resolve problems with a natural support system.
• Develop goal‑oriented, time‑limited service plans addressing identified needs.
• Protect vulnerable groups and support family autonomy in the community.
• Assess crises, intervene as needed, and refer to community resources as appropriate.
• Coordinate with schools, courts, health care providers, and other resources to resolve problems.
• Explain service availability when inappropriate and monitor progress.
• Coordinate access to services and terminate services when goals are met.
• Educate clients about resources and how to access them independently.
• Advocate for services and avoid duplication of effort.
• Maintain timely and complete case records in EHR/State systems; complete required written assessments and reports.
• Consult with supervisors, interdisciplinary teams, and legal counsel as necessary.
• May facilitate treatment or group services; may speak to community organizations for public education.
• Develop and maintain professional knowledge to enhance services.
• Other duties as assigned.

Skills

Legal knowledge

Resources knowledge

Mental health knowledge

Client rights & ethics

Wisconsin codes

Human development

Family-based services

County policies

Regulatory programs

Computer skills

Record keeping

Time management

Analytical thinking

Problem solving

Policy compliance

Punctuality

Education

Bachelor’s degree in Human Services-related field

Job description

Juneau County Human Services Department is seeking a Case Manager to provide needs assessments, crisis intervention, case planning, advocacy, and development of community resources for children and adults with varying abilities.

The role involves coordinating services, protecting vulnerable populations, and working with schools, courts, and healthcare providers to resolve problems while maintaining detailed case records and complying with state regulations.