Automotive Service Advisor

Fred Anderson Subaru; South Carolina; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401k

Health benefits

Paid time off

Employee discounts

Job summary

Fred Anderson Automotive Group seeks an Automotive Service Advisor for our Acura of Greenville location. The role focuses on delivering quality service to customers, guiding them through maintenance and repairs with strong communication and rapport-building skills.

The ideal candidate will be energetic, customer-focused, and able to manage time effectively while assisting guests from drop-off to pick-up. A valid driver's license and a high school diploma are required.

Qualifications

• Energetic and outgoing personalities with a proven track record of customer service.
• Strong communication and time management skills.
• Ability to build rapport with customers and guide them through the service process.
• Assist customers in maintaining vehicles according to manufacturer standards.
• Valid driver’s license required.
• High school diploma or equivalent.

Responsibilities

• Assist customers in maintaining vehicles according to manufacturer standards.
• Present repairs and maintenance in a professional, knowledgeable manner.
• Provide the highest level of customer service to guests throughout the service process.
• Follow up with guests and manage the service workflow to ensure satisfaction.

Skills

Customer service

Communication

Time management

Rapport building

Sales

Hospitality experience

Education

High school diploma

Job description

## Automotive Service AdvisorApply: Fred Anderson Acura: Full time: Posted 2 Days Ago: R2725**Join our team:** *Fred Anderson Automotive Group is looking for an Automotive Service Advisor for our***Acura of Greenville.** *We are looking for energetic and outgoing personalities with a proven track record of customer service to deliver quality and professional service to our service customers when they bring their vehicles in for their scheduled maintenance and repairs. The ideal candidate will possess strong communication and time management skills and the ability to build rapport with customers as they assist customers through the service process.* The Anderson Automotive Group is a family owned and operated business with over sixty-five years of history. Our franchise car dealerships represent world-class manufacturers including: Toyota, Subaru, Nissan, Kia, GMC, Buick, Chevrolet, Cadillac, Hyundai, Genesis, Acura, and Honda. We are in the best markets in the southeast. Founded in 1955, our roots run deep through philanthropy and community development. We strive to be a progressive, world-class retailer and service provider. Every associate at Anderson Automotive Group is critical to our success**What we have to offer:** · A culture of caring, belonging, and respect for everyone· Managers that people want to work with· Career growth and advancement· Leadership development, innovative training and learning systems· Competitive compensation plans· 401k retirement plans with company match· Comprehensive health benefits packages, including telehealth and behavioral health services· Paid employee referral, recognition, and bonus programs· Paid time off, bereavement, and vacation benefits· Industry leading maternity and paternity leave· Employee discounts on parts, service, vehicle purchases, and local entertainment **What we are looking for:** · Individuals with friendly and outgoing personalities· Ability to build rapport and follow up with guests throughout the service process· Possess strong communication and organizational skills· Assist customers in maintaining vehicles according to manufacturer standards· Perform high-quality, professional, and knowledgeable presentation of needed repairs and maintenance· Strong focus on providing the highest level of customer service to our guests· Learn to overcome objections, close sales, and perform all steps of the sales process in accordance with company standards· Individuals with prior sales, customer service, or hospitality experience· Valid driver’s license with acceptable motor vehicle record is required· Highschool diploma or equivalent**Why Automotive:** Career growth: Endless opportunities for career development within our organization, with development programs and trainings to get you where you want to be Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes. **Why Automotive:****Career growth:** Endless opportunities for career development within our organization, with development programs and training to get you where you want to be.**Stability:** Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities**Technology:** There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.