Dynamic Auto Damage Field Claims Adjuster

Progressive Insurance; Washington; On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

401(k) with dollar-for-dollar company

6% employer match

Medical, dental & vision

Wellness & mental health programs

Health care flexible spending accounts

Health savings accounts

Life insurance

Paid time off

Paid & unpaid sick leave

Parental & family leave

Military leave & pay

Diversity, inclusive culture

Tuition assistance

Job summary

Progressive Insurance is seeking an auto damage claims adjuster to be the primary contact with customers—directing and deciding the repair process from start to finish. You’ll manage your own file inventory, collaborate with body shops, and negotiate repair pricing while assessing liability.

This field position includes a company car and frequent driving within your assigned territory. You may report to an office occasionally, and candidates must reside within 15 miles of Kirkland/Redmond, WA.

Qualifications

• Four years of relevant work experience with one year appraisal/estimatics or insurance experience.
• Associate's degree plus three years relevant experience with one year appraisal/estimatics or insurance experience.
• Bachelor's degree plus one year appraisal/estimatic s or insurance experience.
• Valid driver's license, auto insurance, and compliance with Progressive's driving standards and/or policies.

Responsibilities

• Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
• Negotiate repair process with body shops
• Document information related to the claim and make decisions consistent with claims standards and local laws
• Evaluate and handle claim payments and resolution of claims without payments
• Review and determine validity of any supplement requests

Skills

Leadership

Conflict management

Attention to detail

Customer service

Education

Associate's degree

Bachelor's degree

Job description

Progressive Insurance is seeking an auto damage claims adjuster to be the primary contact with customers—directing and deciding the repair process from start to finish. You’ll manage your own file inventory, collaborate with body shops, and negotiate repair pricing while assessing liability.

This field position includes a company car and frequent driving within your assigned territory. You may report to an office occasionally, and candidates must reside within 15 miles of Kirkland/Redmond, WA.