DX Associate Business Analyst

Cognizant Technology Solutions; Orlando (FL); On-site; USD 70,000 - 81,000; Full time

Job summary

Cognizant Technology Solutions seeks a motivated DX Associate Business Analyst to enhance user experiences in the hospitality sector. Responsibilities include driving business solutions, utilizing SQL for data analysis, and employing collaboration tools. Candidates skilled in Personas and Journey Mapping are encouraged to apply. This role offers competitive salary and extensive benefits.

Benefits

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Qualifications

• Proficient in Personas and Journey Mapping.
• Strong SQL skills for data manipulation and analysis.
• Effective stakeholder management capabilities.

Responsibilities

• Collaborate with cross-functional teams to gather and analyze business requirements.
• Utilize SQL skills to extract and manipulate data for decision-making.
• Oversee implementation of solutions ensuring alignment with user needs.

Skills

Personas

Journey Mapping

SQL

Stakeholder Management

Collaboration Tools

Tools

Confluence

Sharepoint

Jira

Whiteboarding tools

Job description

Job Summary

As a DX Associate Business Analyst you will play a crucial role in driving business solutions through effective analysis and collaboration. You will leverage your expertise in Personas and Journey Mapping SQL and various collaboration tools to enhance user experiences and streamline processes. Your contributions will support the companys strategic goals and positively impact the hospitality sector. Replicate SO of - SO ID 0006346863

Responsibilities

• Collaborate with cross-functional teams to gather and analyze business requirements ensuring alignment with strategic objectives.
• Utilize Personas and Journey Mapping techniques to develop user-centric solutions that enhance customer experiences.
• Apply SQL skills to extract manipulate and analyze data for informed decision-making and process optimization.
• Manage requirement lifecycle effectively ensuring traceability and alignment with business goals.
• Facilitate stakeholder management by maintaining clear communication and fostering strong relationships.
• Employ Confluence and Sharepoint for efficient documentation and collaboration across teams.
• Leverage whiteboarding tools to visualize concepts and drive innovative solutions.
• Utilize Jira for tracking and managing project tasks ensuring timely delivery and quality outcomes.
• Provide insights and recommendations based on data analysis to support business growth and improvement.
• Oversee the implementation of solutions ensuring they meet user needs and business objectives.
• Conduct regular reviews and updates of project progress addressing any challenges proactively.
• Support hybrid work model ensuring seamless collaboration and productivity across remote and in-office environments.
• Contribute to the companys purpose by enhancing processes and solutions that benefit the hospitality sector. Qualifications
• Demonstrate proficiency in Personas and Journey Mapping to create user-centric solutions.
• Showcase a strong user-centric mindset prioritizing customer needs and experiences.
• Exhibit expertise in SQL for data manipulation and analysis.
• Utilize Confluence and Sharepoint for effective documentation and collaboration.
• Apply knowledge of whiteboarding tools to drive innovation and visualize solutions.
• Manage requirement lifecycle with precision and attention to detail.
• Demonstrate effective stakeholder management skills fostering strong relationships.
• Experience with Jira for project tracking and management.
• Nice to have experience in the hotels domain enhancing industry-specific solutions.

Salary and Other Compensation:

Applications will be accepted until 30 May 2025.

The annual salary for this position is between 70,000- $81,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don't just dream of a better way - we make it happen.
• We take care of our people, clients, company, communities and climate by doing what's right.
• We foster an innovative environment where you can build the career path that's right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.