Duty Desk Officer: JOC Ops & Incident Response

Graham Tech; Arlington (VA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

PTO (4 weeks)

Federal holidays

Health insurance

Dental & Vision

Life insurance

401(k) plan

Flexible schedules

Education reimbursement

Job summary

Graham Technologies is seeking a Duty Desk Officer to support NGB domestic operations and maintain continuous situational awareness. The role supports the Joint Operations Center environment by monitoring events, coordinating information, and producing leadership-ready products.

The position requires US citizenship, a Top Secret clearance, and the ability to work rotating shifts, including nights and weekends, in a fast-paced, national security setting in Arlington, VA.

Qualifications

• Bachelor's degree or relevant equivalent experience.
• Experience in military operations, emergency operations, watch-floor operations, DSCA, or related operational environment.
• Ability to work rotating shifts, nights, weekends, and holidays when assigned.
• Strong operational writing, briefing, coordination, and attention to detail.
• US citizenship and active Top Secret clearance.

Responsibilities

• Support 24/7/365 duty desk and operations center activities as scheduled.
• Monitor domestic incidents, National Guard activities, and requests for assistance; maintain accurate operational awareness.
• Prepare and update reports, briefings, logs, trackers, notifications, and leadership products.
• Coordinate with NGB directorates, states, territories, interagency partners, and other mission stakeholders.
• Maintain information across NIPR/SIPR and approved operational systems while following security and reporting procedures.
• Support exercises, contingency operations, emergency relocation, and real-world response activities.

Skills

Military ops

Emergency ops

Watch-floor ops

DSCA

Operational writing

US citizenship

Top Secret clearance

Education

Bachelor's degree or equivalent

Tools

COP tools

WebEOC

Maven Smart System

UCP-COP

SAGE

HSIN

Job description

Graham Technologies is seeking a Duty Desk Officer to support NGB domestic operations and maintain continuous situational awareness. The role supports the Joint Operations Center environment by monitoring events, coordinating information, and producing leadership-ready products.

The position requires US citizenship, a Top Secret clearance, and the ability to work rotating shifts, including nights and weekends, in a fast-paced, national security setting in Arlington, VA.