Duty Desk Officer

Graham Technologies; Arlington (VA); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Four Weeks PTO in Year One

Eleven Federal Holidays

Comprehensive Health, Dental, Vision &

401(k) Plan with Employer Contrib.

Flexible Schedules

Job summary

Graham Technologies seeks a Duty Desk Officer to support NGB domestic operations and maintain continuous situational awareness. You will monitor events, coordinate information, and help leadership respond to domestic incidents in a Joint Operations Center environment. Responsibilities include 24/7 duty desk activities, incident monitoring, and preparation of leadership-ready reports and briefings.

Candidates should have DSCA or similar ops experience and an active Top Secret clearance. U.S.

Qualifications

• Bachelor's degree or relevant equivalent experience.
• Experience in military operations, emergency operations, watch-floor operations, DSCA, or a related operational environment.
• Ability to work rotating shifts, nights, weekends, and holidays when assigned.
• Strong operational writing, briefing, coordination, and attention to detail.
• S. citizenship and active Top Secret clearance.

Responsibilities

• Support 24/7/365 duty desk and operations center activities as scheduled.
• Monitor domestic incidents, National Guard activities, and requests for assistance; maintain accurate operational awareness.
• Prepare and update reports, briefings, logs, trackers, notifications, and leadership products.
• Coordinate with NGB directorates, states, territories, interagency partners, and other mission stakeholders.
• Maintain information across NIPR/SIPR and approved operational systems while following security and reporting procedures.
• Support exercises, contingency operations, emergency relocation, and real-world response activities.

Skills

Bachelor's degree or equivalent

Military/DSCA operations experience

Rotating shifts / nights / weekends

Operational writing & briefing

U.S. citizenship and Top Secret

Education

Bachelor's degree or relevant equivalent experience

Job description

Graham Technologies is seeking a Duty Desk Officer to support NGB domestic operations and continuous situational awareness. The position supports the Joint Operations Center environment by monitoring events, coordinating information, maintaining operational products, and helping leadership respond to emerging domestic incidents.

Key Responsibilities

• Support 24/7/365 duty desk and operations center activities as scheduled.
• Monitor domestic incidents, National Guard activities, and requests for assistance; maintain accurate operational awareness.
• Prepare and update reports, briefings, logs, trackers, notifications, and leadership products.
• Coordinate with NGB directorates, states, territories, interagency partners, and other mission stakeholders.
• Maintain information across NIPR/SIPR and approved operational systems while following security and reporting procedures.
• Support exercises, contingency operations, emergency relocation, and real-world response activities.

Required Skills

• Bachelor's degree or relevant equivalent experience.
• Experience in military operations, emergency operations, watch-floor operations, DSCA, or a related operational environment.
• Ability to work rotating shifts, nights, weekends, and holidays when assigned.
• Strong operational writing, briefing, coordination, and attention to detail.
• S. citizenship and active Top Secret clearance.

Desired Skills

• NGB, National Guard, DSCA, JOC, EOC, NORTHCOM, or interagency experience.
• Experience with COP tools, WebEOC, Maven Smart System, UCP-COP, SAGE, HSIN, or similar platforms.

Compensation

At Graham Technologies, we believe in treating everyone with fairness and respect. Our compensation package is designed to ensure fair pay for work, reflecting our commitment to integrity.

Many IT companies offer similar services, but what truly sets us apart is our people! We care deeply about our employees and consistently show our appreciation - not just for the final outcomes, but also for the effort and dedication shown every step of the way. Additionally, our generous benefits package supports our team members in living fulfilling and prosperous lives.

Here are just a few highlights of what we offer:

• Four Weeks of Accrued PTO in the First Year
• Eleven Paid Federal Holidays
• Comprehensive Health, Dental, Vision, and Life Insurance
• 401(k) Plan with Annual Employer Contributions
• Flexible Schedules, where mission requirements permit
• Reimbursements for Continued Education and Training

Why Graham Technologies?

Our Core Values Define Who We Are

• Value our Customers
• Care about our Employees
• Passionate about Innovation
• Believe in a Strong Work Ethic
• Rely on Teamwork
• Integrity Matters

Founded in 2007, GTech is a consulting services firm passionate about delivering tailored solutions that meet our clients' needs and maximize the value of their investments. We achieve this by providing top-notch professionals across the IT industry. Our team embodies integrity, commitment, and reliability, which are at the heart of everything we do.

We are also dedicated to fostering a culture of support for our employees - the lifeblood of our business. At Graham Technologies, we've built a family-oriented environment where team members are encouraged to maintain a healthy work-life balance, pursue their passions, and grow professionally through flexible schedules, continued education, and a strong sense of community.

Salary: $115000 - $125000 per year