Dutch Wonderland Administrative Maintenance Coordinator

Herschend Family Entertainment Corporation; Lancaster (Lancaster County); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Herschend Family Entertainment Corporation seeks an Administrative Maintenance Coordinator to support the Dutch Wonderland Maintenance Department in Pennsylvania. This role handles budgeting, invoices, PIMS entries, and capital project tracking, ensuring accuracy and on-time payments.

You will maintain records, assist with payroll timesheets, help schedule staff, greet guests and contractors, and keep office areas organized for a professional park environment while complying with safety policies.

Qualifications

• High School diploma or GED; higher education preferred.
• 1+ year administrative or maintenance office experience.
• Fluent English; Spanish a plus.
• Proficient in Microsoft Excel, Word, and PowerPoint.

Responsibilities

• Assist maintenance team with budgeting, invoices, payments, and vendor setup.
• Enter quotes and orders into PIMS; support other departments as needed.
• Maintain department checkbooks and perform monthly budget reviews.
• Track capital expenditures in Capex Checkbook for maintenance.
• Process payroll time sheets and time clock entries for maintenance staff.
• Greet guests and contractors; maintain reception area and office supplies.
• Record minutes from weekly meetings and distribute to the team.
• Support scheduling and downtime tracking in InforEAM.
• Keep records organized in environmental and maintenance files.

Skills

Attention to detail

Safety-minded

English fluency

Communication skills

MS Office proficiency

Education

High School diploma or GED

Associate’s Degree or Trade School preferred

Tools

PIMS

Workday

InforEAM

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide.While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating . Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality—the intersection of heart and hospitality.As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.This position is primarily responsible for providing administrative support to the Maintenance Department, along with any departments that may relate to maintenance at the park (e.g. Environmental Services, Park Services, Grounds, etc.) This position is responsible for a wide variety of tasks that will support the continued and demanding operation of park-related maintenance. The ideal candidate will possess strong attention to detail, an unwavering commitment to safety, and a positive attitude.We are currently looking for a:Dutch Wonderland Administrative Maintenance CoordinatorRoles & Responsibilities:Roles & Responsibilities:Assist the maintenance team with financial processes including development of the annual budget tracking expenses, processing invoices, completing check requests, establishing vendor accounts, and ensuring payments are submitted properly and on timeEnter quotes and orders into the company purchase request and payment system (PIMS) for the Maintenance Department. Assist other park departments with PIMS entries on a case-by-case basis when other duties allowMaintain accurate department electronic checkbooks, submit budget variance requests as needed, and perform monthly budget reviews with the Director of FinanceAccurately enter quotes, orders, invoices, and payments into the Maintenance Department Capex Checkbook to track expenditures related to capital expense projectsSubmit supply and parts and supply orders to vendors when requestedEnsure office supplies and department forms are stocked, including ride inspection sheets, ride operator sheets, time sheets, ride maintenance logs, etc.Review and correct payroll time sheets and time clock entries for all maintenance departments (or additionally assigned departments)Assist with employee scheduling, if neededSubmit downtime in the downtime tracking systems (e.g. InforEAM)File records and documents in a timely manner for the Maintenance and any additional departments (e.g. Environmental Services)Maintain the department ride and facility historical filesGreet and assist guests, contractors, and other visitors that enter the maintenance office or other public areas.Keep the assigned work areas and/or reception area clean and organized to present a professional appearance at all timesRecord and type minutes of weekly management staff meetings, and maintenance team meetings, and distribute them in a timely mannerOther administrative duties, as assignedContribute to maintaining a safe working environment for all employeesAll other duties as assigned by Maintenance or Park leadershipEducation and Experience:High School diploma, GED, or equivalentAssociate’s Degree, Business School, or Trade School preferred; Equivalent work experience will also be considered1+ years previous work experience in an administrative or maintenance office related roleLanguage: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.Requirements:Must be at least 18 years of age to comply with PA Child Labor LawsAbility to work flexible schedule, including evenings, weekends, and holidays, during peak times and operating seasonsMust be able to work normal business hours, Monday through FridayMust be able to greet and interact with staff, guests, and contractors in a friendly, positive, and professional manner in person and on the telephoneMust be proficient in Microsoft Excel, Word, and Power Point.Ability to use computers, photocopiers, scanners, fax machines, telephones, and other common office equipmentPrevious experience with submitting, issuing, and/or receiving purchase orders preferredPrevious experience with Workday, a plusPhysical Requirements:Ability to stand, walk, or sit for long periods of timeAbility to kneel, stoop, twist, bend, or squat on occasionAbility to remain seated and use computer for several hours of the workdayAbility to carry, push, pull, lift, and hold objects weighing 20 pounds or moreWorking Conditions:This role will be based in both an office setting as well as outdoor Park environmentSubject to frequent interruptions and requests that may require reprioritization of activitiesExposure to the variable outside temperatures, including high heat, cold, humidity, dust, rain, and other weather conditionsPotential to be asked to work in other areas of the park, as neededFrequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditionsSubject to constant repetitive motion, high noise levels, and motorized equipmentTeam member benefits:Do not miss the chance to spark your career now!