Dunkin Shift Manager

Teamgilligan; Ohio; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Manager for their Dunkin' Donuts franchise. This full-time role offers a competitive hourly wage and excellent benefits, including health insurance and a 401(k) plan. As a Shift Manager, you will lead by example, ensuring top-notch customer service and product quality while managing a team in a fast-paced environment. Join a people-first company that values work-life balance and provides opportunities for growth and advancement in your career.

Benefits

401(k) with company match

Paid Time Off (PTO)

Health, Dental, Vision Insurance

Flexible schedules

Qualifications

• Minimum age of 18 and ability to lift up to 50 lbs.
• Strong communication and teamwork skills are essential.

Responsibilities

• Provide fast, friendly customer service and manage staff effectively.
• Ensure food quality and cleanliness in the cooking area.

Skills

Customer Service

Communication Skills

Teamwork

Problem Solving

Basic Math Skills

Tools

POS System

Job description

Join Our Team as a Dunkin' Shift Manager at Gilligan Company LLC

We are hiring immediately for the position of Shift Manager at Dunkin' Donuts, operated by Gilligan Company LLC. This is a full-time, mid-senior level management role in the restaurant industry, offering a competitive salary of up to $14/hour, along with excellent benefits.

Why Join Us?

• Work-life balance with a people-first company
• 401(k) with company match
• Paid Time Off (PTO)
• Opportunities for advancement

Benefits

• Health, Dental, Vision Insurance
• Competitive salary and flexible schedules

Position Summary

The Shift Manager is responsible for ensuring product quality, customer service, staff management, and problem-solving. A positive attitude and leadership by example are essential to make our guests feel welcome and appreciated.

Responsibilities

• Provide fast, friendly customer service
• Operate POS system and handle orders and payments
• Prepare and package customer orders
• Maintain cleanliness of cooking and prep areas
• Operate coffee and sandwich equipment
• Know menu items and ingredients thoroughly
• Ensure food quality and proper quantities

Requirements

• Minimum age 18
• Excellent communication skills
• Physical ability to move up to 50 lbs
• Ability to operate a POS system
• Basic math and communication skills
• Enthusiastic team player committed to excellent customer service

This franchise is independently owned and operated. All employment terms are set by the franchisee, not Dunkin' Brands. The trademarks are owned by DD IP Holder, LLC, used under license.