Dunkin Shift Manager

Dunkin' Donuts; Columbus (OH); On-site; USD 13,776,000 - 23,419,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401k with company match

Paid Time Off (PTO)

Opportunities for advancement

Job summary

Dunkin' Donuts is hiring a Shift Manager to ensure product quality, efficiency and exceptional customer service at our Columbus location. You will lead staff, solve problems on the floor, and uphold Dunkin standards with a welcoming attitude.

The role emphasizes shift supervision, training, and creating a positive guest experience while maintaining smooth operations across all stations.

Qualifications

• Minimum age 18 or older.
• Excellent communication skills required.
• Ability to operate a computerized POS system.
• Basic math skills and written/verbal skills.
• Enthusiasm and team player attitude.

Responsibilities

• Provide fast, friendly customer service to all guests.
• Operate POS system to take orders and accept payments.
• Prepare and package customer orders to satisfaction.
• Keep cooking and prep areas clean and organized.
• Operate coffee and sandwich equipment.
• Show full menu knowledge and ingredients.
• Monitor food quality and quantity.

Skills

Customer service

Leadership

Team player

Communication

Problem solving

Tools

POS system

Cash handling

Job description

WE WANT YOU TO JOIN OUR DUNKIN CREW!!

Salary/Pay Range: Up to $17/hour - Competitive pay based on previous experience and shift availability!

• Hiring Immediately!
• Amazing Benefits!
• Competitive Salary!
• Flexible Schedules!
• Work Life balance with a people first company!

Benefits

• Health, Dental, Vision Insurance
• 401k with company match
• Paid Time Off (PTO)
• Opportunities for advancement!

As Operator of the Year in 2022 for Dunkin' Brands in the United States: We owe our success to out incredibly talented crew! If you are looking for an opportunity to take your career to the next level with a vibrant and growing company, this is the position for you!

Position Summary

At Dunkin' Donuts, the Shift Manager is responsible for ensuring product quality and availability, efficiency and excellent customer service, effective staff management and problem solving. Shift awareness and a positive attitude are essential to being a Shift Manager. We depend on our Shift Managers to lead by example and to always make our guests feel welcome and appreciative.

Responsibilities

• Provides fast, friendly customer service to all guests.
• Operates a POS system by taking orders and collecting payment.
• Prepares and packages customer orders to their satisfaction.
• Cleans and prepares cooking and prep areas.
• Operates coffee and sandwich equipment.
• Demonstrates a complete knowledge of menu items and ingredients.
• Accounts for food quality and quantity.

Requirements

• Minimum age is 18
• Excellent communication skills
• Physical dexterity required (the ability to move up to 50lbs. from one area to another)
• Ability to operate a computerized POS system
• Basic math skills and written/verbal skills
• Enthusiasm and team player
• Commitment to excellent customer service

This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC.

You are applying for work with a franchisee of Dunkin\’s Donuts, not Dunkin\’s Brands, Inc., Dunkin\’s Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

The Dunkin\’s Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.