Dunkin Shift Manager

Baskin-Robbins; Columbus (OH); On-site; USD 13,776,000 - 23,419,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with company match

Paid Time Off

Advancement opportunities

Job summary

Dunkin' Donuts in Columbus, OH is seeking a hands-on Shift Manager to ensure product quality, fast service, and smooth staff operations. You’ll lead by example, support team members, and keep guests happy with a friendly, efficient experience.

The role requires excellent communication, physical stamina, and the ability to operate a computerized POS system. Competitive pay up to $17/hour with benefits and advancement opportunities.

Qualifications

• Minimum age 18+
• Excellent communication skills
• Physical dexterity to lift up to 50 lbs
• Able to operate a computerized POS system
• Basic math and written/verbal skills
• Enthusiasm and a team player
• Commitment to customer service

Responsibilities

• Provide fast, friendly customer service to guests
• Operate a POS system, take orders, and process payments
• Prepare and package orders to guest specifications
• Maintain clean cooking and prep areas
• Operate coffee and sandwich equipment
• Demonstrate knowledge of menu items and ingredients
• Monitor food quality and quantity

Skills

Excellent communication

Team player

Physical stamina

Education

High school diploma or equivalent

Tools

POS system

Job description

WE WANT YOU TO JOIN OUR DUNKIN CREW!!

Salary/Pay Range: Up to $17/hour - Competitive pay based on previous experience and shift availability!

• Hiring Immediately!
• Amazing Benefits!
• Competitive Salary!
• Flexible Schedules!
• Work Life balance with a people first company!

Benefits

• Health, Dental, Vision Insurance
• 401k with company match
• Paid Time Off (PTO)
• Opportunities for advancement!

As Operator of the Year in 2022 for Dunkin' Brands in the United States: We owe our success to out incredibly talented crew! If you are looking for an opportunity to take your career to the next level with a vibrant and growing company, this is the position for you!

Position Summary

At Dunkin' Donuts, the Shift Manager is responsible for ensuring product quality and availability, efficiency and excellent customer service, effective staff management and problem solving. Shift awareness and a positive attitude are essential to being a Shift Manager. We depend on our Shift Managers to lead by example and to always make our guests feel welcome and appreciative.

Responsibilities

• Provides fast, friendly customer service to all guests.
• Operates a POS system by taking orders and collecting payment.
• Prepares and packages customer orders to their satisfaction.
• Cleans and prepares cooking and prep areas.
• Operates coffee and sandwich equipment.
• Demonstrates a complete knowledge of menu items and ingredients.
• Accounts for food quality and quantity.

Requirements

• Minimum age is 18
• Excellent communication skills
• Physical dexterity required (the ability to move up to 50lbs. from one area to another)
• Ability to operate a computerized POS system
• Basic math skills and written/verbal skills
• Enthusiasm and team player
• Commitment to excellent customer service

This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC.

You are applying for work with a franchisee of Dunkin\’s Donuts, not Dunkin\’s Brands, Inc., Dunkin\’s Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

The Dunkin\’s Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.