Dunkin' Lead Shift Leader

Ontario Trillium Foundation; Westford (MA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Flexible hours

Career development

Health and Dental Insurance

Job summary

Dunkin' is hiring a Lead Shift Leader in Westford, Massachusetts. This role requires a people-focused individual to maintain operational standards and ensure guest satisfaction. Responsibilities include hiring, training, and supervising a motivated team. Benefits include flexible hours and health insurance. Previous experience in retail is a plus. Join Dunkin' for a great work environment and career growth opportunities.

Qualifications

• Previous experience in retail or food service.
• Ability to hire, train, and retain team members.
• Strong communication and supervisory skills.

Responsibilities

• Maintain operation standards set by Dunkin’ Brands.
• Provide high-quality guest and workforce satisfaction.
• Supervise and clearly communicate expectations.

Skills

Customer service skills

Team leadership

Organizational skills

Job description

Dunkin' is hiring a Lead Shift Leader immediately and would love to meet you!

We are looking for friendly and team-oriented people to join our Dunkin' team!

We offer flexible schedules, great benefits, and unique opportunities to start and grow your career.

Benefits & Perks:

• Flexible hours (morning, afternoon, night, and overnight)
• Career development & growth
• Great work environment
• Five-day work week
• Paid vacations*
• Holiday pay*
• Paid sick time
• Health (BCBS) & Dental (Delta) Insurance*

Job Description:

• Maintaining operation standards set by Dunkin’ Brands & Jaton Mgmt Co., LLC
• Be people-focused and provide high-quality guest and workforce satisfaction
• Hire, train, and retain a motivated, successful workforce
• Supervise and communicate ideas and expectations clearly
• Possess strong organizational skills

Previous experiences in retail and at brands like Shake Shack, Chipotle and Panera Bread are an asset!