Dunkin' Lead Shift Leader

Dunkin' Donuts | Spooky Donuts, LLC; Marblehead (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Flexible hours

Career development

Great work environment

Five-day work week

Paid vacations

Holiday pay

Paid sick time

Health insurance

Dental insurance

Job summary

Dunkin' in Marblehead is seeking a Lead Shift Leader to guide a friendly, team-focused crew and uphold guest satisfaction in a fast-paced Dunkin' environment.

You will help manage daily operations, train staff, and ensure brand standards while supporting scheduling and teamwork. This role emphasizes leadership, organization, and people skills to drive guest experiences.

Qualifications

• Friendly and team-oriented approach.
• Strong guest service mindset.
• Retail or quick-service experience is a plus.

Responsibilities

• Maintain operation standards set by Dunkin' Brands and management.
• Lead and train a motivated shift team.
• Supervise staff and communicate expectations clearly.
• Demonstrate strong organizational skills and people focus.

Skills

Friendly

Team-oriented

Guest focus

Job description

Dunkin' is hiring a Lead Shift Leader immediately and would love to meet you!

We are looking for friendly and team-oriented people to join our Dunkin' team!

We offer flexible schedules, great benefits, and unique opportunities to start and grow your career.

Benefits & Perks:

• Flexible hours (morning, afternoon, night, and overnight)
• Career development & growth
• Great work environment
• Five-day work week
• Paid vacations*
• Holiday pay*
• Paid sick time
• Health (BCBS) & Dental (Delta) Insurance*

Job Description:

• Maintaining operation standards set by Dunkin’ Brands & Jaton Mgmt Co., LLC
• Be people-focused and provide high-quality guest and workforce satisfaction
• Hire, train, and retain a motivated, successful workforce
• Supervise and communicate ideas and expectations clearly
• Possess strong organizational skills

Previous experiences in retail and at brands like Shake Shack, Chipotle and Panera Bread are an asset!