Dunkin Team Leader

GPM Investments; Elizabethton (TN); On-site; USD 13,638 - 19,424; Full time

Benefits offered by this job

Weekly Pay

Paid Time Off

Career Advancement

401(k) with 6% Match

Shift Availability

Job summary

A leading restaurant management company is seeking a dynamic Shift Leader for Dunkin' Donuts. This role includes inspiring a crew, delivering exceptional guest service, and overseeing operational standards. Ideal candidates are energetic leaders with experience in restaurant or supervisory roles, able to work flexible hours. Join the team to bring joy and delicious coffee to the community!

Qualifications

• Experience in restaurant, retail, or supervisory roles is preferred.
• Must be at least 18 years of age and fluent in English.
• Ability to pass a background check and drug test.

Responsibilities

• Inspire and coach crew members.
• Deliver top‑tier guest service.
• Drive operational standards and efficiency.
• Manage team dynamics effectively.
• Enhance skills with training programs.
• Guide crew members through their shifts.
• Utilize team members optimally during shifts.
• Assist in training crew members.
• Set clear goals and hold team members accountable.
• Foster urgency to meet needs and resolve issues.
• Ensure quality, service, and cleanliness standards.
• Oversee execution of restaurant standards.
• Ensure adherence to safety and security policies.

Skills

Strong communication skills

Effective math skills

Writing skills

Energetic leadership

Guest service orientation

Job description

Overview

Join Our Team as a Shift Leader at Dunkin' Donuts! Are you a natural leader who thrives in a fast‑paced, customer‑focused environment? Dunkin' Donuts is looking for dynamic Shift Leaders to guide our crew members and ensure a delightful guest experience.

Why Join Us

• Weekly Pay: Receive regular paychecks every week.
• Paid Time Off: Enjoy well‑earned breaks.
• Career Advancement: Explore opportunities for growth within our organization.
• 401(k) with 6% Match: Plan for your future with a generous company match.
• Pay Rate: $12.00/Hr.
• Shift Availability: 1st shift (6am‑2pm) and 2nd shift (2pm‑10pm).

Responsibilities

• Leadership Impact: Inspire and coach crew members.
• Guest‑Centric Approach: Deliver top‑tier guest service.
• Operational Excellence: Drive operational standards and efficiency.
• Team Coordination: Manage team dynamics effectively.
• Continuous Learning: Enhance your skills with our comprehensive training programs.
• Team Management: Guide crew members through their shifts.
• Strategic Deployment: Utilize team members optimally during the shift.
• Training Support: Assist in training crew members.
• Performance Accountability: Set clear goals and hold team members accountable.
• Guest Satisfaction: Foster a sense of urgency to meet needs and resolve issues.
• Quality Assurance: Ensure that quality, service, and cleanliness standards are consistently met.
• Profitability Focus: Oversee the execution of restaurant standards and marketing initiatives.
• Safety and Security: Ensure adherence to all policies regarding cleanliness, food safety, and security.
• Other duties as assigned.

Qualifications

• Strong communicators with effective math and writing skills.
• Experience in restaurant, retail, or supervisory roles is preferred.
• Must be at least 18 years of age and fluent in English.
• Energetic leaders who can inspire teams and deliver exceptional guest experiences.
• Ability to pass a background check and drug test.
• Flexibility to work various shifts as required.

Take the lead in a role where your efforts are recognized and truly matter. Apply now to become a Shift Leader at Dunkin' Donuts and be part of a team that brings joy and delicious coffee to our community every day!

Equal Opportunity Employer

GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law.

This Organization Participates in E‑Verify.

GPM Investments, LLC maintains a drug‑free workplace.