Dunkin Assistant Manager

Dunkin' | The Hena Group; Mount Washington (KY); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Immediate hire

Early morning shifts

Job summary

Dunkin franchise in Mount Washington, KY is hiring an Assistant Manager to direct daily restaurant operations, hire and supervise a team, and manage financial performance.

The role requires early morning availability and accountable leadership to ensure guest satisfaction, brand standards, and store profitability. Join a fast-growing Dunkin team with opportunities for advancement.

Qualifications

• Experience leading a restaurant team and coaching employees.
• Ability to hire, train, and develop staff.
• Availability for early morning shifts.

Responsibilities

• Direct the overall operation of the restaurant and oversee a team delivering guest service.
• Drive sales and profitability by executing the business plan.
• Lead team meetings with the Restaurant Manager and oversee training and certification.
• Ensure brand standards, recipes, and systems are followed.
• Create a guest-focused culture and respond to guest feedback with action plans.
• Oversee scheduling, inventory, and cost controls to maximize profitability.

Skills

Team leadership

Customer service

Hiring

Cash handling

Job description

Immediate Hire!!! We are growing like crazy…

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.

As the day-to-day operator of the store, the Assistant Manager is expected to:

• Drive sales and profitability through effective execution of the Company’s business plan
• Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building
• Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management
• Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brand
• Work with integrity, honesty and accountability in all situations

Responsibilities Include:

• Early morning availability is a must!!
• Be home for the afternoon, evening and night.
• ! Able to perform all responsibilities of restaurant team members
• Lead team meetings, along with Restaurant Manager
• Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff
• Ensure Brand standards, recipes and systems are executed
• Create and maintain a guest focused culture in the restaurant
• Review guest feedback results and implement action plans to drive improvement
• Communicates restaurant priorities, goals and results to restaurant team members
• Execute along with RM, new product rollouts including training, marketing and sampling where applicable
• Execution of Point of Purchase instore set up per Brand standards
• Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
• Control costs to help maximize profitability
• Completion of inventory on a periodic basis as determined by Franchisee
• Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
• Support RM in assigning staff and deployment
• Support to RM in completion of supplier and other vendor orders
• Conduct self-assessments and corresponding action plans
• Ensure restaurant budget is met as determined by Franchisee
• Manages cash over/short in restaurant and ensures team members are following franchisees cash management policies
• Engages with Dunkin Brands Field Operations team as appropriate

Management Responsibilities Include:

• Recruit, hire, onboard and develop restaurant team members
• Assist team and shift lead performance appraisal process
• Coach restaurant team members to drive sales, improve profitability and guest satisfaction

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard
• We are looking to fill positions as we grow like crazy… Immediate hire.
• Early morning availability is a must!!
• Be home for the afternoon, evening and night.