DUI COORDINATOR - Bilingual

Bi-Bett Corporation; Pittsburg (TX); On-site; USD 69,000 - 81,999; Full time

Benefits offered by this job

Medical, vision, and dental insurance

PTO days and holiday pay

Tuition reimbursement

403(b) plan

Life insurance

Flexible Spending Account (FSA)

Job summary

Bi-Bett Corporation in Pittsburg, Texas is seeking a role focused on coordinating a fast-paced DUI program. The position involves overseeing the effective delivery of education services while supervising counselors and administrative activities. The ideal candidate should have at least three years of experience in DUI programs and possess a certification as an Alcohol and Drug Counselor. Strong communication skills are essential as well as the capacity to maintain compliance with all relevant regulations.

Full-time positions offer benefits such as PTO days, medical, vision, dental insurance, and a 403(b) plan. The salary range is $69,000.00 – $81,999.99 annually, based on experience and qualifications.

Qualifications

• Minimum of 3 years’ experience working in DUI programs.
• Certification as an Alcohol and Drug Counselor is required.
• Strong writing and organizational skills.

Responsibilities

• Oversees effective delivery of DUI Program education services.
• Conducts re‑reinstatements and intakes/orientations.
• Ensures compliance with DUI documentation requirements.

Skills

Bilingual preferred

Experience facilitating groups

Strong communication skills

3 years’ experience in DUI programs

Completion of AOD education program

Ability to work independently

Education

Certification as an Alcohol and Drug Counselor

Strong employment background in business management

Tools

Computer skills

Job description

Position Summary

Provide coordination for fast‑paced, customer focused DUI Program. Oversees effective delivery of education services, having the day‑to‑day responsibility for the supervision of counselors, administrative assistants and participant activities. Ensures compliance with DUI program policies, procedures and Title 9 regulations. Provides group and individual counseling, education classes, orientation and individual appointments. Oversees processing of attendance, billing, and runs and submits reports for approval while maintaining high customer service standards.

Essential Duties and Responsibilities

1. ADMINISTRATIVE DUTIES
   • Oversees maintenance of individual client files, group rosters, and group notes.
   • Ensures program compliance and supports clients towards successful completion as directed in accordance with Title 9.
   • Ensures coverage for all DUI groups and activities, maintains on‑call counselor list and provides direct service as needed.
   • Ensures monthly financial and census goals are met.
   • Accurately performs data entry, data management, and report generation in Compliance Manager database.
   • Ensures monthly billing and quarterly DHCS reports are completed and submitted for DUI Director approval & submission.
   • Provides resources and training to counselors on implementation of materials.
   • Processes group books and attendance rosters daily while ensuring administrative team processes documentation and checks Title 9 compliance.
   • Creates collaborations with key stakeholders including the courts, DMV & lawyers to ensure program visibility.
   • Provides ongoing training and staff development to the DUI team via weekly administrative team meetings and all DUI staff meetings every two months.
   • Tracks and approves DUI program payroll, ensuring that total clock‑in hours align with pre‑approved budget goals.
   • Ensures OT is kept to a minimum to maximize budget achievement.
2. DIRECT SERVICES
   • Conducts re‑reinstatements, intakes/orientations, transfers, conversions and other client activities as needed.
   • Facilitates educational and group counselling and conducts one‑hour assessments.
   • Ensures that the Human Rights of clients in the DUI are respected and protected and that clients are systematically made aware of their rights.
   • Ensures all DUI documentation is completed accurately, completely and timely in compliance with all legal, licensing and regulatory requirements.
   • Ensures all DUI records and privileged client information remain strictly confidential in conformity with state and federal law and regulations.
3. PERSONNEL MANAGEMENT & SUPPORT
   • Ensures services are delivered in a welcoming, non‑judgmental manner and in alignment with Motivational Interviewing principles.
   • Through policy, behavioral example and leadership establishes a DUI culture of mutual support & respect, personal responsibility & empowerment and continuing creative improvement in the program.
   • Recruits, hires and terminates staff with oversight of the DUI Director.
   • Defines staff responsibilities and performance expectations and provides quarterly professional development coaching, along with yearly performance evaluation.
   • Ensures all new staff are oriented to the needs of the DUI population, the mission, philosophy and protocols of the program, related Bi‑Betta services, the resources in the area and all essential organizational policies.
   • Provides direct mentoring and coaching to DUI counselors.
4. GENERAL & ADMINISTRATIVE

   Assumes additional responsibility consistent with DUI needs and staff roles, as defined by the DUI Program Director.

5. OTHER RESPONSIBILITIES
   • Attends all required trainings and administrative meetings.
   • Markets DUI program by presenting program highlights in various Bi‑Betta programs.
   • Driving is required in order to attend required trainings, meetings or to fulfill other responsibilities defined in this role.
   • Attends and utilizes weekly coaching meetings with DUI Program Director. Brings project statuses, issues of concern and /or importance to Director for consultation.
   • Alerts Director to potential incidents, DUI/staffing/financial problems, new DUI opportunities and DUI/staff achievements.
   • Participates in Agency management meetings and events, including all DUI Health & Safety responsibilities such as H&S meetings, audits, virtual and live drills, etc.

Qualifications

• Bilingual Preferred
• Experience facilitating groups and conducting individual counseling sessions required. Public Speaking experience preferred.
• Demonstrated effectiveness leading a team.
• Minimum of 3 years’ experience working in DUI programs.
• Completion of Alcohol & Other Drug (AOD) education program.
• Certification as an Alcohol and Drug Counselor is required. Experience in the field of chemical dependency treatment a must.
• Strong computer and organizational skills.
• Strong writing skills.
• Demonstrates ability to interact respectfully with the public both in person and on the phone.
• Ability to work independently.
• A strong employment background in business and business management is strongly preferred.
• Thorough knowledge and experience working with Title 9 regulations is required.
• Practical experience working in DUI programs, including case management and administrative duties.
• Excellent communication and presentation skills are required, as well as the ability to interact with and relate to a wide range of individuals.
• Ability to speak Spanish is highly desirable.

PHYSICAL/MENTAL REQUIREMENTS

• Cognitive and intellectual capacity to comprehend and administer organization & DUI policies and procedures and DUI budgets.
• Personal and intellectual ability to collaborate and organize effectively, understand and work with complex systems, provide professional leadership to the multi-disciplinary team and manage a budget.
• Physical ability to safely perform job functions with or without the aid of mechanical devices.
• Manual dexterity and gross motor skills sufficient to operate a computer or manually complete required documentation in a legible and timely manner.
• Ability to effectively perform job responsibilities in a high stress environment.
• Ability to utilize efficient, productive work habits.
• Establish appropriate priorities for timely and accurate completion of tasks.
• Complete all work within expected time frames.
• Consistently respond positively, with creative problem solving, to changing work environment demands and pressures.
• Identify problems proactively and offer constructive suggestions for corrective action.
• Take initiative and responsibility to obtain knowledge and skills to improve performance.

Compensation and Benefits

Salary Range: $69,000.00 – $81,999.99 per year.
Full‑time positions include benefited PTO days, holiday pay, medical, vision and dental, 403(b), tuition reimbursement, life insurance, and FSA (Flexible Spending Account). Salary/Wage commensurate with experience, education, certification, or license.

Work Schedule

Open positions for day, swing, graveyard and weekend shifts. Work Location: In person.

Equal Opportunity Employer

Bi‑Betta Corporation is an equal opportunity employer and encourages diversity. Bilingual speaking candidates highly encouraged to apply and preferred. People with a criminal record are encouraged to apply. No recruiters or agencies please.