Due Diligence Manager: Lead Risk & Operations

Fidelity Investments Inc.; Westlake (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Job summary

Fidelity Investments Inc. is seeking a Manager, Due Diligence to lead day-to-day execution across investigative teams and workstreams. You will oversee delivery, capacity, prioritization, quality, and escalations to ensure timely, compliant outcomes in a dynamic risk environment.

This role suits a proven leader who mentors talent, improves operations, and strengthens controls while guiding strategic risk initiatives for the Due Diligence Investigations function.

Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years of relevant experience in due diligence, investigations, intelligence, compliance, risk, or related operational leadership.
• Strong knowledge of investigative practices, risk indicators, escalation frameworks, and team operations.

Responsibilities

• Lead daily operations for assigned teams, including case execution, prioritization, and workflow management.
• Make team-level decisions on case handling, prioritization, and escalations within established governance.
• Manage team capacity and service performance to support timely, consistent delivery.
• Oversee case quality, documentation standards, controls, and escalation readiness.
• Coach and develop associates and senior consultants to strengthen capability, judgment, and execution consistency.
• Align team execution with broader operational priorities and business needs.
• Drive continuous improvement and strengthen process consistency across assigned teams.
• Analyze risk trends and communicate key themes and emerging concerns to senior leadership.

Skills

Due diligence

Investigations

Risk management

Team leadership

Process improvement

Education

Bachelor’s degree or equivalent experience

Job description

Fidelity Investments Inc. is seeking a Manager, Due Diligence to lead day-to-day execution across investigative teams and workstreams. You will oversee delivery, capacity, prioritization, quality, and escalations to ensure timely, compliant outcomes in a dynamic risk environment.

This role suits a proven leader who mentors talent, improves operations, and strengthens controls while guiding strategic risk initiatives for the Due Diligence Investigations function.