Duchess Store Manager - 77/36

Duchess; Newcomerstown (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employer-Paid Life Insurance

401(k) with company match

Paid time off

Monthly performance bonuses

Job summary

Duchess in Newcomerstown, Ohio, is seeking a Store Manager to lead operations and inspire a committed team. Responsibilities include overseeing staffing, inventory, and financial performance while fostering a welcoming environment for customers and employees. Candidates should have at least 2 years of management experience in retail or food service, possess strong leadership skills, and be familiar with POS systems. Join us for career growth, competitive benefits, and making a positive impact in the community.

Qualifications

• 2+ years of management experience in retail, food service, or customer-facing roles.
• Ability to motivate and coach teams effectively.
• Skilled in cash handling and vendor relations.

Responsibilities

• Oversee all aspects of store operations, including staffing and inventory.
• Develop a high-performing team reflecting core values.
• Ensure compliance with safety standards and food service regulations.

Skills

Management experience

Team building

Customer service

Inventory management

Problem-solving

Tech proficiency

Education

High school diploma or equivalent

College degree (preferred)

Tools

POS systems

Scheduling tools

Basic software (Word, Excel, Email)

Job description

At Duchess, our Store Managers are more than operational leaders—mentors, motivators, and the heartbeat of our stores. For six decades, we’ve built lasting relationships with our customers and communities, and our Store Managers carry that tradition forward every day. If you’re ready to take ownership, inspire a team, and make a meaningful impact, we’d be proud to welcome you.

What You’ll Do

• Oversee all aspects of store operations, including staffing, inventory, and financial performance
• Hire, train, and develop a high‑performing team that reflects our values and commitment to service
• Foster a clean, safe, and welcoming environment for customers and employees
• Build strong relationships with vendors, customers, and the local community
• Monitor key performance indicators and implement strategies to drive growth
• Lead by example—modeling honesty, respect, and a customer‑first mindset every shift
• Ensure compliance with company policies, safety standards, and food service regulations
• Other qualifications include, but are not limited to walking, standing, squatting, lifting, carrying, and reaching. Ability to work in demanding circumstances including variable temperatures, indoors and outdoors.

What We’re Looking For

• Education – High school diploma or equivalent required; college degree preferred
• Experience – 2+ years of management experience in retail, food service, or customer‑facing roles
• Leadership – A natural coach who motivates teams, builds trust, and leads by example
• Operational know‑how – Skilled in inventory, scheduling, cash handling, and vendor relations
• Problem‑solving mindset – Quick on your feet, calm under pressure, and solution‑oriented
• Tech comfort – Familiar with POS systems, scheduling tools, and basic software (Word, Excel, Email)
• ServeSafe certification – Required or willingness to obtain
• Values‑driven – Committed to honesty, respect, and creating a store that reflects our community‑first mission

Why Join Us

• Career growth – We promote from within and invest in your development
• Great benefits – Health, dental, vision insurance and Employer‑Paid Life Insurance
• Financial security – Weekly pay, 401(k) with company match, and paid time off
• Performance rewards – Monthly bonuses for hitting key goals
• Community impact – Be part of a team that supports local neighborhoods and builds lasting relationships

Work Authorization

Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I‑9 will be required in order to verify employment eligibility within 3 business days of the first day of employment.

AAP/EEO STATEMENT

Englefield Retail provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Englefield Retail complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Englefield Retail expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Englefield Retail’s employees to perform their job duties may result in discipline up to and including discharge.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.