Duchess Assistant Manager--Westerville

Duchess; Westerville, Northern (OH, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employer-Paid Life Insurance

Weekly pay

401(k) with company match

Paid time off

Monthly bonuses

Career growth

Job summary

Duchess in Westerville, OH is seeking an Assistant Store Manager to help lead daily operations, coach team members, and deliver outstanding customer service in a fast-paced retail environment.

This role emphasizes promoting from within, staff development, and maintaining store standards, with perks like weekly pay, benefits, and opportunities for career growth.

Qualifications

• High school diploma or equivalent.
• 1+ year of leadership experience in retail or food service.
• Leadership – team-first mindset with strong communication.
• Operations – scheduling, inventory, and basic store systems.
• Tech – familiarity with POS systems, Word, Excel, Email.
• ServeSafe certification – required or willingness to obtain.
• Customer focus – creating a welcoming guest experience.

Responsibilities

• Support store operations including staffing, inventory, and shift leadership.
• Coach and train team members to deliver friendly, efficient service.
• Ensure the store stays clean, safe, and customer-ready.
• Step in to lead when the Store Manager is away and drive performance.
• Build relationships with customers, vendors, and your team.
• Other Qualifications include walking, standing, squatting, lifting, carrying, and reaching.

Skills

Leadership

Scheduling

Inventory management

POS systems

Microsoft Office

Customer service

Communication skills

Education

High school diploma or equivalent

Tools

POS systems

Word

Excel

Email

Job description

Whether you're interested in working in our friendly retail shops or our Corporate division, we want you to join our crew!

Want to know more about our Family?

Family-owned in ohio

Our Teams are like Family, and we take pride in our family-run Ohio roots.

Schedule Flexibility

With various positions and shift options, we have a place for everyone's needs on our team.

Grow with Us

Take your first steps with Duchess and watch as they grow into a career path! We are passionate about promoting within the company, helping our employees to develop their skills to pursue their goals.

Uniforms are just a small part of the perks we offer to our employees! Daily free drinks, product selections, and continuous opportunity are offered to all our Duchess Team Members!

Step into leadership. Guide your team. Make excellence in service your everyday standard.

Duchess has been serving local communities for over 60 years-and our Assistant Managers are key to keeping that legacy strong. In this role, you'll support the Store Manager in leading daily operations, coaching team members, and delivering excellent customer service. It's the perfect next step for someone ready to lead, learn, and grow in a fast-paced retail environment.

What You'll Do

• Support store operations including staffing, inventory, and shift leadership
• Coach and train team members to deliver friendly, efficient service
• Ensure the store stays clean, safe, and customer-ready
• Step in to lead when the Store Manager is away help drive performance goals and maintain compliance standards
• Build relationships with customers, vendors, and your team
• Other Qualifications include, but are not limited to walking, standing, squatting, lifting, carrying, and reaching. Ability to work in demanding circumstances including variable temperatures, indoors and outdoors.

What We're Looking For

• Education – High school diploma or equivalent
• Experience – 1+ year of leadership experience in retail or food service Leadership – A team-first mindset with strong communication skills
• Operations – Comfortable with scheduling, inventory, and basic store systems
• Tech comfort – Familiar with POS systems and basic software (Word, Excel, Email)
• ServeSafe certification – Required or willingness to obtain
• Customer focus – Committed to creating a welcoming experience for every guest

Why Join Us

• Career growth - We promote from within and help you build your future
• Great benefits - Health, dental, vision insurance and Employer-Paid Life Insurance
• Financial security - Weekly pay, 401(k) with company match, and paid time off
• Performance rewards - Monthly bonuses for hitting key goals
• Community impact - Be part of a team that's been trusted for generations

WORK AUTHORIZATION

Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment.

AAP/EEO STATEMENT

Englefield Retail provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Englefield Retail complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Englefield Retail expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Englefield Retail's employees to perform their job duties may result in discipline up to and including discharge.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.