Dubai Client Relationship Specialist

Citi; New York (NY); In loco; USD 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

Citi in Dubai is seeking a Service Analyst (UAE Nationals Only) to manage client relationships, review customer needs and proactively engage to provide solutions aligned with requirements. Responsibilities include handling day-to-day service tasks, ensuring policy adherence, advising on product opportunities, and driving process improvements while maintaining risk and compliance standards.

The role requires 3-5 years of relevant experience and a Bachelor’s degree, with strong communication

Competenze

• 3-5 years of experience in a related role
• Basic level of experience in a related role (education/experience combination)
• Ability to exchange information in a clear and concise way
• Effective verbal and written communication skills
• Demonstrated ability to remain unbiased in a diverse working environment

Mansioni

• Client Account Relationship Management, review customer needs and pro-actively engage with the customer to validate the understanding of the needs and provide resolution based on customer needs.

Conoscenze

Verbal communication

Written communication

Clear information exchange

Diversity awareness

Formazione

Bachelor’s degree

Descrizione del lavoro

Citi in Dubai is seeking a Service Analyst (UAE Nationals Only) to manage client relationships, review customer needs and proactively engage to provide solutions aligned with requirements. Responsibilities include handling day-to-day service tasks, ensuring policy adherence, advising on product opportunities, and driving process improvements while maintaining risk and compliance standards.

The role requires 3-5 years of relevant experience and a Bachelor’s degree, with strong communication