Duane Reade Shift Leader

Walgreens; Bergen (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Duane Reade is seeking a dynamic Shift Leader to join our management team. The role centers on leading the store in the absence of the assistant manager and delivering exceptional customer service while maintaining company standards.

Key duties include supervising staff, managing cash control and inventory, enforcing safety and labor laws, maintaining price integrity, and executing marketing plans. The position offers hourly pay of $18–$21 with flexibility for evenings and weekends.

Qualifications

• Fluent in reading, writing, and speaking English.

Responsibilities

• Lead the store in the absence of the assistant manager.
• Supervise staff and manage cash control, inventory, safety, and customer service.
• Ensure price integrity and compliance with weights and measures.
• Ensure compliance with labor laws, company policy, and the collective bargaining agreement.
• Maintain positive working relationships with staff, vendors, and corporate office personnel.
• Implement marketing initiatives, plano-grams, and store conditions to meet corporate standards.
• Plan and coordinate work activities for the staff with effective time management.
• Keep store well stocked and rotated using the replenishment system.
• Foster a harassment-free work environment and motivate the team.

Skills

English fluency

Job description

Duane Reade is seeking a dynamic, flexible and motivated team player to join our team of management professionals as a Shift Leader. Duane Reade offers a fast-paced and challenging work environment. We provide our Shift Leaders with the tools, training and support they need to be successful in leading a Duane Reade store; focusing on being a store that has a uniquely rewarding flare for our customers. The Shift Leader will assume general responsibility for the store in the absence of the assistant manager.

Essential Duties and Primary Responsibilities include, but are not limited to:

• Manage and track store financial performance, cash control, inventory, safety, customer service and management of entire staff.
• Support assistant manager in the execution of all company initiatives.
• Lead by example and ensure the entire staff is providing superior customer service.
• Ensure price integrity is maintained to comply with weights and measures.
• Ensure compliance to applicable labor laws, legal requirements, company policy, and the collective bargaining agreement.
• Maintain positive working relationships with direct reports, peers, vendors, union officials, and corporate office personnel.
• Ensure marketing initiatives, plano-grams, and store conditions are compliant with the corporate standard.
• Prioritize, plan and coordinate work activities for the entire staff using effective time management skills.
• Ensure store is well stocked and product is rotated accordingly using a state of the art replenishment system.
• Establish and maintain a friendly hospitable harassment-free work environment.
• Motivate and lead others to perform a variety of tasks that all lead to one common objective.

$18 - $21 / Hourly

• Must be fluent in reading, writing, and speaking English.
• Six months of prior work experience with Duane Reade, with a performance evaluation on file or one year of prior retail work experience as a retail key carrier or shift leader (external candidates).
• Willingness to work flexible schedule, including evening and weekend hours.
• “Achieves expectations” rating on last performance review.