Dual Sportsbook Cashier/Shift Supervisor

Sam's Town Hotel & Gambling Hall, Las Vegas; Henderson (NV); On-site; USD 25,000 - 36,000; Full time

Job summary

Boyd Gaming Corporation is seeking a Shift Supervisor for the Race & Sports Book. Provide excellent customer service, accept wagers, verify and cash winning tickets, and maintain accurate records while overseeing daily operations.

The role requires supervision of staff, knowledge of betting systems, and compliance with gaming regulations. This full-time position is based in Henderson, NV and involves English communication and cash-handling duties.

Qualifications

• Excellent communication and customer service skills.
• Ability to fluently communicate in English.
• Must be able to obtain/maintain necessary licenses and/or certifications.

Responsibilities

• Oversee daily operations of the Race & Sports Book to ensure smooth, compliant service.
• Verify compliance with applicable regulations and log transactions meeting reporting thresholds.
• Supervise staff, coach team members and administer discipline as needed.
• Operate betting terminals and the Race & Sports betting system; manage shift schedules.

Skills

Communication

Customer service

English fluency

Job description

• Full-time
• Compensation: USD 0 - USD 0 - hourly

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Provide excellent customer service by accepting wagers for various race and/or sports events and verifying and cashing winning Race and Sports tickets.

• Accept and understand various types of race and/or sports wagers acknowledging limits on all propositions.
• Assist guests with questions about race and/or sports wagering.
• Utilize race and sports computer system to generate tickets and cash winning tickets.
• Retrieve, verify and maintain accuracy of bank.
• Accurately and thoroughly complete any and all requisite Company, tax and gaming regulation records and forms.
• Make copies for daily betting sheets and scratch sheets.
• Perform all duties in accordance with Company, departmental, and/or regulatory guidelines at all times.

As a Shift Supervisor:

• Oversee that daily operations of the Race and Sports Book run smoothly andeffectively.
• Verify compliance with Title 31 and Reg. 22, log transactions that fall under statereporting thresholds.
• Ensure that employees perform services and transactions in accordance withCompany policies and gamingregulations.
• Fully understand and ability to operate betting terminals, as well as Race & Sportsbetting system.
• Set schedule and maintain TV channels for Race & Sports book as well as controlTV’s throughout casino.
• Supervise Race & Sports personnel and administer discipline up to and includingdischarge. Coach and offerguidance to team members.
• Maintain written records and documents of shift transactions, gaming regulations,personnel actions, etc.
• Reporting safety and maintenance issues within a timely manner before end ofshift.
• Handle guest comments and complaints in a timely manner in accordance withCompany policies.
• Assuring Race & Sports book is properly equipped by monitoring supply stock andordering of supplies
• Approve winning payoffs over specified limits.
• Other duties as assigned by management.

Qualifications

• Must be at least 21 years of age.
• Six (6) months of prior experience in Race & Sports wagering preferred; prior cash handling experience required.
• Must be able to process wagers using the Company’s computer/software systems.
• Must have excellent communication and customer service skills and be able to fluently communicate in English.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.