Dual-Site Apartment Maintenance Technician II

Windsor Communities; Boston (MA); On-site; USD 55,000 - 69,000; Full time

Job summary

Join a forward-thinking company as a Dual-Site Service Technician II, where you will ensure the smooth operation of high-rise apartment communities. This role involves performing essential maintenance tasks, from plumbing to HVAC repairs, while maintaining a safe and welcoming environment for residents. With a commitment to excellence, the company offers competitive compensation and numerous benefits, including performance bonuses and a housing discount. If you're a skilled technician looking to grow your career in a supportive environment, this is the opportunity for you!

Benefits

40% Housing Discount

Quarterly Performance Bonuses

Annual PTO

Cellphone Stipend

Tuition Assistance

Annual Shoe/Accessory Allowance

Paid Sick and Safe Time

Paid Vacation Time

Paid Parental Leave

Paid Holidays

Qualifications

• Minimum 2 years of experience in apartment maintenance or related field.
• Technical training or certifications in HVAC, plumbing, or electrical preferred.

Responsibilities

• Perform routine maintenance tasks including plumbing, electrical, and HVAC repairs.
• Respond to emergency maintenance requests and complete work orders efficiently.

Skills

HVAC

Plumbing

Electrical Repairs

General Maintenance

Problem-Solving

Communication Skills

Team Collaboration

Attention to Detail

Education

High School Diploma or GED

Technical Training or Certifications

Tools

Hand Tools

Power Tools

Property Management Software (Yardi)

Smart Devices

Job description

Dual-Site Service Technician II | The Victor by Windsor and Waterside Place by Windsor - Boston, MA

The Victor by Windsor is a high-rise style apartment community with 268 units on property.

Waterside Place by Windsor is a high-rise style apartment community with 236 units on property.

For the fourth year in a row, Windsor Communities is the recipient of the2024 Kingsley Excellence Award achieving the top award for Overall Customer Service.

Compensation:Our company considers a range of factors including education and experience when determining base compensation.

Hourly: Starting at $26.48 - $33.11 per hour, depending on years of experience, tenure, and location. Annual Starting Comp: $55,078 - $68,868.

Bonus: Average quarterly bonus potential of $400 per quarter, based on performance, with an average annual potential of $1,600.

Total Annual Starting Compensation Potential:

$56,678 ($55,078 base + $1,600 bonus)
$70,468 ($68,868 base + $1,600 bonus)

Key Responsibilities:

• General Maintenance: Perform routine maintenance tasks including plumbing, electrical, HVAC, carpentry, and appliance repairs. Maintain property curb appeal and all pool/spa/fountains.
• Work Orders: Complete work orders efficiently and ensure they are closed out within 24 hours. The system currently utilized Yardi.
• Unit Turnover: Prepare vacant units for new residents, including painting, cleaning, and necessary repairs.
• Emergency On-Call Repairs: Respond to emergency maintenance requests and after-hours calls in an on-call rotation. Weekend work is a requirement.
• Preventive Maintenance: Conduct regular inspections and preventive maintenance on all equipment and systems (e.g., HVAC, plumbing, electrical, Fire & Life Safety) to ensure proper functioning and to prevent potential issues.
• Safety and Compliance: Ensure compliance with all safety regulations and policies. Maintain a clean and safe working environment using proper PPE (Personal Protective Equipment).
• Inventory Management: Manage and track inventory of maintenance supplies and equipment. Request replacements as needed from Service Manager.
• Record Keeping: Maintain accurate records of maintenance activities, repairs and daily mechanical rounds. Utilize computer, smart phone, and tablet.
• Customer Service: Interact with residents in a professional and courteous manner, addressing their concerns promptly and effectively. Support the company’s values and culture. Interact professionally with contractors, vendors, and suppliers.
• Team Collaboration: Work closely with the property management team to identify and resolve maintenance issues.

Benefits:

• 40% housing discount eligible at a Windsor Community.
• Quarterly performance bonuses.
• Annual PTO including:
  • 1 hour of paid sick and safe time for every 30 hours worked, 10 days of paid vacation time accrued bi-weekly, 6 weeks of paid parental leave, 10 paid holidays annually, and up to 3 floating days.
• Bi-annual regional sales, service, and performance awards.
• Cellphone stipend of $20/month, annual shoe/accessory allowance, and tuition assistance.

For more information, visit:Benefits!

Your Skills & Experience:

• Education: High school diploma or GED. Technical training or certifications in relevant fields (e.g., HVAC, plumbing, electrical) preferred.
• Experience:
  • Minimum of 2 years of experience in apartment maintenance or a related field.
  • Proficient in using hand and power tools.
  • Strong experience in HVAC, plumbing, electrical, and general maintenance repairs.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills.
  • Experience and ability using smart devices and property management software.
  • EPA Type II preferred or ability to become certified within 90 days of start date.
  • CPO (Certified Pool Operator) preferred or ability to become certified within 90 days of start date.
• Physical Requirements:
• • Ability to lift and carry up to 50 pounds.
  • Ability to stand, walk, bend, and climb stairs/ladders for extended periods.
  • Comfortable working in various weather conditions and environments.

Windsor Communities provides training, mentoring, growth, and advancement opportunities for our valued associates. Start your Windsor career now!

Join a growing organization that embodies our core values of “Accountable, Inclusive, Energizing and Courageous,” Windsor's mission is to create communities where people feel truly cared for. Start your Windsor career now!

E-Verify

Windsor Property Management Company is an Equal Opportunity Employer.