Dual Sales and Catering Coordinator

Hilton-Garden-Inn-Hotel; Cincinnati (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive Health and Dental

401K options

Vacation and Holidays

Tuition Assistance

Training and Development

Vision, Flex Spending, Life, Short and

Job summary

Hilton Garden Inn Cincinnati Midtown is seeking a proactive events coordinator to support contracted groups, events, and rooming lists. You will manage billing for group, corporate, and catering and ensure reservations and event systems stay accurate and up to date.

As on-site contact for site tours and large group arrivals, you will also compile weekly BEO packets, handle inquiries, and finalize post-event reporting. Some evenings and weekends may be required.

Qualifications

• Hotel experience is required.
• Proficient with Microsoft Office (Word/Excel). Delphi and/or RI a plus.
• Must be able to lift up to 15 lbs.
• Evenings and weekends availability may be required.

Responsibilities

• Input and manage contracted groups, events and rooming lists.
• Oversee billing for Group, Corporate and Catering.
• Keep reservations and event systems up to date with accurate information.
• Act as on-site contact for site tours and large group arrivals.
• Compile and distribute weekly BEO packet to internal departments.
• Manage incoming calls and emails for group updates, changes and requests.
• Finalize group pickup numbers and complete post-event reports.

Skills

Hotel Experience

Customer Service

Multi-tasking

Organizational skills

Tools

Microsoft Office

Word

Excel

Delphi

RI

Job description

Are you a problem solver that loves working with people to succeed? Then we want YOU!

Who succeeds in this role:

• Service-Oriented and Focused on Exceeding Guest Expectations
• Organized and Detail Oriented
• Self-Motivated and able to Multi-Task and meet Deadlines
• Work Collaboratively with the Hotel and Sales Team
• Able to effectively manage a Fast-Paced Hotel Environment

What you'll be doing:

• Input and manage contracted groups, events & rooming lists
• Oversee billing for Group, Corporate and Catering
• Keep reservations and event systems up to date with accurate and timely information
• Act as on-site contact for site tours and large group arrivals, as needed
• Compile and distribute weekly BEO packet to all internal departments
• Manage incoming calls and emails for group updates, changes and requests
• Finalize group pick up numbers and complete post event reports as needed

Minimum Requirements:

• Hotel Experience
• Computer proficiency and experience with: Microsoft Office, Word, Excel - experience with Delphi and/or R&I a plus
• Must be able to lift 15 lbs.
• Will work some evenings and weekends, as needed

  What sets us apart:

  We pride ourselves on hiring and promoting the BEST OF THE BEST in the hotel industry. We value innovation and understand the ever-changing business of Hotel Management. We don't just follow the standard in hotel management, we re-create the new standard of excellence together.

  Benefits:

  • Competitive Health and Dental
  • 401K options
  • Vacation and Holidays
  • Tuition Assistance
  • Training and Development
  • Vision, Flex Spending, Life, Short and Long Term Disability