Dual-Rate Poker Supervisor & Dealer: Elevate Guests

Granite State Gaming & Hospitality; Rochester (NH); On-site; USD 25,000 - 44,000; Full time

Job summary

Granite State Gaming & Hospitality, LLC in Rochester, NH seeks a dual-role Poker Supervisor and Poker Dealer to greet, seat, supervise, and deal games while delivering exceptional guest service. The role requires strong math skills, reliable teamwork, and adherence to casino rules in a fast-paced environment.

This position emphasizes leadership, accuracy in dealing, and the ability to manage chip and currency exchanges, with responsibilities spanning opening/closing games and coaching staff to

Qualifications

• Minimum of 3 years of experience as a Poker Dealer.
• Knowledge of casino games, rules, and procedures.
• Ability to work independently while maintaining high performance standards.
• Ability to complete tasks efficiently and accurately.
• Commitment to teamwork, accountability, and guest satisfaction.

Responsibilities

• Provide exceptional guest service while maintaining a positive and professional attitude.
• Greet, seat, and engage players in a friendly, entertaining manner.
• Explain game rules and maintain a lively poker room atmosphere.
• Oversee poker games to ensure compliance with policies, procedures, and internal controls.
• Communicate effectively with the Poker Room Manager to support smooth operations.
• Open and close games efficiently as needed.
• Facilitate chip and currency exchanges and support dealers with required tools.
• Deal and manage poker games according to established rules when required.
• Make sound, timely decisions, especially in high-pressure situations.
• Coach team members, conduct performance evaluations, and foster growth.
• Complete required documentation accurately and on time.
• Perform other duties as assigned.

Skills

Poker Dealer

Guest Service

Math Skills

Teamwork

Communication

Tools

Poker Atlas

Job description

Granite State Gaming & Hospitality, LLC in Rochester, NH seeks a dual-role Poker Supervisor and Poker Dealer to greet, seat, supervise, and deal games while delivering exceptional guest service. The role requires strong math skills, reliable teamwork, and adherence to casino rules in a fast-paced environment.

This position emphasizes leadership, accuracy in dealing, and the ability to manage chip and currency exchanges, with responsibilities spanning opening/closing games and coaching staff to