Dual Executive Housekeeper

Courtyard_Fairfield_Chandler; Chandler (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Worldwide hotel discounts

Referral incentives

Paid Volunteer Hours

Job summary

Courtyard Chandler Fashion Center in Chandler, AZ is seeking a Dual Executive Housekeeper to oversee housekeeping operations and lead the laundry and public area teams. The role emphasizes maintaining high cleanliness standards and guest comfort while guiding staff through coaching and training.

The ideal candidate has 2+ years of supervisory experience in housekeeping, a strong customer service ethic, and excellent communication and organizational skills to thrive in a fast-paced hotel setting.

Qualifications

• Two or more years of supervisory experience in housekeeping or related work.
• Strong customer service mindset and guest focus.
• Excellent oral communication and interpersonal abilities.
• High attention to detail and strong organizational skills.
• Ability to work effectively in a fast-paced hotel environment.

Responsibilities

• Lead housekeeping, laundry, and public area teams, including hiring and training.
• Develop schedules and manage performance; support team growth.
• Maintain cleanliness standards and enforce safety and sanitation rules.
• Ensure cost control through room and public area inspections and checks.
• Assist with hands-on housekeeping tasks as needed to support the team.

Skills

Supervisory experience

Customer service

Communication skills

Attention to detail

Organizational skills

Fast-paced work

Job description

Now hiring a Dual Executive Housekeeper at the Courtyard Chandler Fashion Center.

Join Our Team – A 2026 Top Workplace in Hospitality Winner!

At NCG Hospitality, we believe great hotels start with great people. As a 2026 Top Workplace in Hospitality Winner, we are proud of the culture we've built and the talented team members who make our success possible.

We're looking for a dynamic, experienced, and highly adaptable Task Force General Manager to support our growing portfolio of hotels. If you thrive in fast-paced environments, enjoy solving operational challenges, leading teams through change, and making an immediate impact, we'd love to hear from you!

How You’ll Make An Impact

Our high-spirited Dual Executive Housekeeper enjoys overseeing all housekeeping operations of the property in order to ensure that our guests receive clean and comfortable accommodations each and every stay.

Leadership & Team Development

• Manage the housekeeping, laundry, and public area team, overseeing hiring, training, scheduling, and performance management
• Foster an inclusive and supportive work environment where team members feel valued and motivated to succeed
• Provide consistent training and coaching to ensure high performance and team growth

Operational Excellence & Compliance

• Establish and maintain systems, checklists, and inspection programs to ensure cleanliness, efficiency, and consistency
• Perform hands-on housekeeping tasks when needed, supporting team efforts across all areas
• Ensure compliance with health, safety, sanitation, and key control procedures

Guest Experience & Cost Management

• Deliver superior room and public area cleanliness that meets or exceeds brand and guest expectations.
• Monitor and control departmental costs, including labor, inventory, and linen management.

To be successful in this role, you'll bring:

• Two or more years of supervisory experience
• Housekeeping or related work experience
• Motivated to maintain excellent customer service reputation
• Strong oral communication and interpersonal skills
• Strong attention to detail and excellent organizational skills
• Ability to work effectively and efficiently in a fast‑paced setting

Why You’ll Love Working Here

Career Growth

• Personalized career development and advancement opportunities
• Leadership training, mentorship, and educational assistance
• Opportunities to grow across 35 hotels and our Corporate Office

Team Member Perks

• Worldwide hotel discounts and complimentary stays at NCG Hospitality-managed hotels
• Referral and incentive programs to earn additional rewards
• Paid Volunteer Hours, recognition programs, and appreciation events

Health & Wellness

• Medical, dental, and vision coverage
• Paid Time Off, Paid Sick Time, and Employee Assistance Program
• HSA/FSA options, telehealth, wellness benefits, and more

Financial Benefits

• Competitive pay with same-day pay options
• 401(k) with generous company math
• Performance bonuses for eligible positions

NCG Hospitality is proud to be an Equal Opportunity Employer.

We participate in E-Verify to confirm employment eligibility for all newly hired team members.