Dual-Branch Growth Counselor: Elevate Member Experience

Page Mechanical Group, Inc.; Burbank (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

Farmers Credit Union is seeking a passionate Branch Counselor for their new flagship Burbank branch and established Woodland Hills branch. This role involves managing member relationships, achieving sales goals, and actively participating in community growth through outbound marketing and personalized service. Candidates should have a high school diploma and at least one year of experience in customer service or sales. This position offers a unique opportunity to impact the member experience and drive financial well-being in the community.

Qualifications

• 1+ year of experience in customer service, sales, and cash handling, preferably in a financial institution.
• Proven success in building relationships and achieving sales goals.
• Ability to float between Burbank and Woodland Hills branches.

Responsibilities

• Float between Burbank and Woodland Hills branches providing support.
• Manage assigned member base to achieve sales goals.
• Pursue membership, share, and consumer loan growth through outbound calls.

Skills

Customer service

Sales activities

Cash handling

Strong communication

Problem-solving

Multitasking

Education

High School Diploma or Equivalent

Job description

Farmers Credit Union is seeking a passionate Branch Counselor for their new flagship Burbank branch and established Woodland Hills branch. This role involves managing member relationships, achieving sales goals, and actively participating in community growth through outbound marketing and personalized service. Candidates should have a high school diploma and at least one year of experience in customer service or sales. This position offers a unique opportunity to impact the member experience and drive financial well-being in the community.