Dual Asst. General Manager - Holiday Express & Suites/Brady Hotel

Midas Hospitality, LLC; Kingdom City (MO); On-site; USD 85,000 - 120,000; Full time

Job summary

Midas Hospitality in Kingdom City, MO is seeking a Dual Assistant General Manager to support day-to-day hotel operations, develop associates, and ensure a superior guest experience. This hands-on leadership role partners with the Dual General Manager to drive brand standards and achieve financial and service goals.

You will oversee Front Office, Housekeeping, F&B, and other departments, recruit and coach teams, manage budgets and forecasting, and analyze performance data to identify

Qualifications

• Previous hotel leadership experience in a hands-on role.
• Education in Hospitality Management, Hotel Administration, Business, or related field preferred.
• Strong communication, organization, and problem-solving skills.

Responsibilities

• Oversee daily hotel operations and lead by example as a Manager on Duty.
• Develop associates through coaching, onboarding, and training.
• Monitor guest satisfaction, address issues promptly, and drive service recovery.
• Assist with budgets, forecasting, and labor management.
• Collaborate with department heads to ensure brand and safety standards.

Skills

Leadership

Guest Service

Communication

Problem-Solving

Decision Making

Education

Bachelor's degree in Hospitality Management or related field

Tools

PMS Systems

Microsoft Office

Job description

Dual Assistant General Manager - Hotel Operations & Leadership

Start Your Journey with Midas Hospitality: Midas Hospitality is seeking an experienced, energetic, and hands‑on Dual Assistant General Manager to support all aspects of both hotel operations. This leadership role partners with the Dual General Manager to drive exceptional guest experiences, develop high‑performing teams, maintain brand standards, and achieve operational and financial goals. The ideal candidate is a hospitality leader who thrives in a fast‑paced environment, enjoys developing associates, and has a strong understanding of hotel operations, service excellence, and business performance.

What You Will Be Doing

As a Dual Assistant General Manager, you will play a critical leadership role in the daily success of the hotel by supporting operations, developing associates, and ensuring a positive guest experience.

• Support the Dual General Manager in overseeing all hotel departments, including Front Office, Housekeeping, Food & Beverage, Engineering, Sales, and other operational areas.
• Lead daily hotel operations and act as the Manager on Duty as assigned.
• Recruit, onboard, train, coach, and develop associates while fostering a positive and inclusive team culture.
• Assist with performance management, associate recognition, and ongoing development initiatives.
• Ensure exceptional guest service by resolving concerns promptly and professionally while implementing effective service recovery strategies.
• Monitor guest satisfaction scores and implement improvement plans to enhance the overall guest experience.
• Assist with managing hotel financial performance, including budgets, forecasting, labor management, expense controls, and profitability initiatives.
• Analyze operational reports and performance metrics to identify opportunities for improvement.
• Support revenue management strategies, rate integrity, and overall hotel performance goals.
• Ensure compliance with Midas Hospitality standards, brand requirements, and all company safety and operational procedures.
• Conduct property inspections to maintain cleanliness, quality, safety, and overall asset condition.
• Collaborate with department leaders to maintain efficient communication and successful daily operations.
• Assist with inventory controls, purchasing processes, and cost management initiatives.
• Utilize hotel Property Management Systems (PMS), reporting tools, and Microsoft Office applications to manage daily operations.
• Respond to emergencies, operational challenges, and guest situations with professionalism and urgency.
• Complete additional responsibilities and strategic projects assigned by the Dual General Manager or regional leadership.

What You Bring

• Previous hotel leadership experience required, including experience as an Assistant General Manager, Front Office Manager, Department Head, or similar hospitality leadership role.
• Post‑secondary education in Hospitality Management, Hotel Administration, Business, or a related field preferred.
• Strong knowledge of hotel operations, guest service standards, and brand compliance.
• Experience leading, motivating, and developing teams in a hospitality environment.
• Understanding budgeting, forecasting, labor management, and operational reporting.
• Experience with hotel Property Management Systems (PMS) and Microsoft Office applications.
• Strong communication, organization, problem‑solving, and decision‑making skills.
• Ability to react to changing priorities, manage multiple responsibilities, and maintain operational excellence.
• Ability to work a flexible schedule, including mornings, evenings, weekends, holidays, and respond to operational emergencies as needed.

Physical Requirements

This position requires frequent standing, walking, bending, reaching, and movement throughout the hotel property. Candidates should be able to lift, push, or move up to 40 pounds with or without reasonable accommodation. Work is performed primarily indoors in a climate‑controlled hotel environment but may require inspections of guest areas, back‑of‑house spaces, exterior grounds, and other hotel facilities.

What We Offer

At Midas Hospitality, we believe in investing in our associates and providing opportunities for growth and success. Eligible associates may receive:

• Growth and development opportunities and access to learning resources.
• Competitive Paid Time Off (PTO) policies.
• Medical, Dental, and Vision insurance options.
• 401(k) with company match.
• Employee Assistance Program (EAP).
• Hotel and travel discounts.
• Employee recognition programs and career advancement opportunities.

About Midas Hospitality

Founded in 2006, Midas Hospitality has grown into a leading hotel development and management company with more than 1,000 associates and a portfolio of 60+ hotels across 14 states. Through partnerships with Marriott, Hilton, and IHG, we are committed to delivering exceptional guest experiences while fostering a people‑first culture built on growth, teamwork, and opportunity. At Midas Hospitality, our associates are the heart of our success. We believe in creating an environment where team members can build rewarding careers, contribute meaningful work, and be recognized for their achievements. Midas Hospitality is proud to be an Equal Opportunity Employer and maintains a drug‑free workplace.