DTNA-Sales Manager

Harmony Hospitality, Inc.; Norfolk (VA); On-site; USD 60,000 - 90,000; Full time

Job summary

Harmony Hospitality, Inc. is seeking a Sales Manager to solicit and become familiar with all accounts in the market segments, prospect and close on assigned accounts to positively impact hotel revenues.

Develop knowledge of hotel operations, including F&B, Guest Services and Reservations, and implement promotions for direct sales. You will monitor top accounts, prepare timely reports, and align with Wyndham policies to maximize occupancy and ADR.

Qualifications

• 4+ years of progressive hotel sales experience or a 4 year college degree with 2+ years related experience.
• Must be skilled in Windows, company-approved spreadsheets, and word processing.

Responsibilities

• Solicit and become familiar with all accounts in market segments.
• Prospect and close on assigned accounts/territory to positively impact hotel revenues.
• Develop knowledge of hotel operations including Food & Beverage, Guest Services and Reservations.
• Meet or exceed set sales goals and monitor top account production.
• Assist in implementing promotions relating to direct sales segments (e.g. WynClub parties, sales blitzes).
• Prepare required reports in a timely manner.
• Familiarize yourself with Wyndham sales policies and selling techniques to maximize occupancy and ADR.
• Conduct professional site inspections with clients to showcase property features and benefits.
• Use the sales management system to generate reports, enter business, block space and build accounts.
• Meet and greet onsite contacts and develop networking through community involvement.
• Review meeting planner evaluations with the Director of Sales to ensure follow-up.

Skills

Windows

Spreadsheets

Word processing

Job description

Description

The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues.

Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.

• Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team.
• Meet or exceed set goals.
• Monitor production of all top accounts and evaluate trends within your market.
• Assist in implementing special promotions relating to direct sales segments, i.e.WynClub parties, sales blitzes, etc.
• Assist in the preparation of required reports in a timely manner.
• Be familiar with all Wyndham sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
• Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
• Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
• Meet and greet onsite contacts.
• Develop networking opportunities through active participation in community and professional associations, activities and events.
• Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up.

Qualifications

• At least 4 years of progressive hotel sales experience; or a 4 year college degree and at least 2 year of related experience; or a 2 year college degree and 3 or more years of related experience.
• Must be skilled in Windows, Company approved spreadsheets and word processing.