DTVB- Senior Sales Manager

Harmony Hospitality, Inc.; Virginia Beach (VA); On-site; USD 50,000 - 90,000; Full time

Job summary

Harmony Hospitality, Inc. in Virginia Beach seeks an experienced hotel sales professional to drive revenue by soliciting new and existing accounts, presenting the hotel’s benefits, and coordinating events.

You will develop strategic relationships with corporate, government, and travel-industry accounts, conduct site inspections, lead trade shows, and collaborate with departments to deliver high-quality service and repeat business.

Qualifications

• Progressive hotel sales experience or equivalent education.
• Skilled in Windows, spreadsheets, and word processing.
• Ability to meet and exceed revenue goals.

Responsibilities

• Solicit new and existing accounts to meet revenue goals via calls, site inspections, and written communication.
• Represent the hotel to prospective clients for rooms, meetings, and banquet services.
• Coordinate events and site inspections with clients.
• Develop relationships with corporate, government, and travel industry accounts to grow market share.
• Prepare and submit weekly/monthly sales reports.
• Maintain accurate records and communicate clearly across departments.
• Attend trade shows and networking events as appropriate.
• Ensure availability during peak times and adhere to hotel policies.

Skills

Hotel sales experience

Relationship building

Communication skills

Tools

MS Excel

MS Word

MS PowerPoint

Job description

Description

• Effectively present hotel benefits and features based on customer needs.
• Develops action plans and sets objectives for increased revenue and maximum profit for hotel management.
• Implements sales and marketing strategies necessary for attracting clients to patronize a hotel
• Carries out research and analysis to identify new markets and business opportunities

Job Responsibilities

• Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.
• Serves as the hotel representative to prospective clients and customers who need to rent rooms, meeting space, banquet services, etc
• Meet and exceed sales goals.
• Submit weekly and monthly sales reports.
• Arrange and conduct special events, site inspections and off-site presentations for potential clients.
• Participate in appropriate organizations, networking events and attend trade shows per market segment.
• Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.
• Develop and continually enhance relationships with key corporate, business, government and travel industry accounts to maintain and increase our market share.
• Track activities in Hotel's sales and catering system including all notes, actions and details related to sales activities.
• Acknowledge all guests and respond promptly to their needs, however busy and whatever time of day.
• Maintain accurate, legible records and files to ensure quality service and ensure repeat business.
• Participate in weekly marketing and sales meetings.
• Coordinate events with the client including, space requirements, times, equipment, etc.
• Knowledge of all hotel facilities and nearby attractions.
• Adhere to all work rules, procedures, and policies established by the hotel, including but not limited to, those contained in the employee handbook.
• Availability during peak operating times, i.e.: Weekends, Holidays and Special Events.

Qualifications

• At least 4 years of progressive hotel sales experience; or a 4 year college degree and at least 2 year of related experience; or a 2 year college degree and 3 or more years of related experience.
• Must be skilled in Windows, Company approved spreadsheets and word processing.