DTC Ecommerce Data & Operations Specialist

PetSafe Brands; United States; Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K match

Onsite health clinic

Dog-friendly office

Job summary

PetSafe Brands in Knoxville, TN is seeking a DTC Ecommerce Operations & Insights Specialist to turn complex DTC data into clear actions and drive ecommerce performance. You’ll own technical and digital projects, build dashboards in Tableau, analyze GA4 and Shopify data, and collaborate with cross‑functional teams to improve site experience and revenue.

You will apply AI tools to accelerate analysis, ensure data quality, and deliver repeatable workflows that support channel owners in strategy and

Qualifications

• 3+ years of experience spanning DTC ecommerce operations, project management, BI or analytics.
• Hands-on experience with GA4, Tableau, and Shopify data and dashboards.
• Strong collaboration across ecommerce, marketing, analytics, and tech teams.

Responsibilities

• Own delivery of technical and digital projects from intake to close.
• Build and maintain Tableau dashboards linking GA4, Shopify, and other data sources.
• Support DTC campaigns, site updates, and QA across products, pricing, and experiences.
• Define goals, track KPIs, and provide data-driven recommendations to channel owners.

Skills

DTC Ecommerce

Project management

Data analysis

Communication

Tools

Tableau

GA4

Shopify Plus

Excel

Job description

PetSafe Brands in Knoxville, TN is seeking a DTC Ecommerce Operations & Insights Specialist to turn complex DTC data into clear actions and drive ecommerce performance. You’ll own technical and digital projects, build dashboards in Tableau, analyze GA4 and Shopify data, and collaborate with cross‑functional teams to improve site experience and revenue.

You will apply AI tools to accelerate analysis, ensure data quality, and deliver repeatable workflows that support channel owners in strategy and