DTA-Direct Care Worker

Az Dreamteam; Phoenix, Northern (AZ, KY); Hybrid; USD 21,000 - 25,000; Full time

Job summary

Az Dreamteam is seeking an attentive Direct Support Worker to assist members with admission/discharge, medication administration per protocol, and daily living activities at our Phoenix facility. You will lead small groups, support transportation, maintain records, and uphold confidentiality in a fast-paced environment.

Role requires English proficiency, ability to lift 50+ lbs, and a clean background. Prior behavioral health or direct care experience is preferred; training is provided.

Qualifications

• Ability to lift 50+ lbs and engage in physical tasks as part of daily duties.
• Proficient in speaking, reading and writing English; clear verbal and written communication.
• Capable of documenting daily progress notes accurately and on time.
• Wamiliar with basic computer use and typing for electronic records.
• Must obtain fingerprint clearance and pass background/drug screening.

Responsibilities

• Facilitate admission and discharge of members.
• Adhere to schedules, rules, and policies.
• Assist with self-administration of medications per protocol.
• Lead and participate in community meetings and groups.
• Implement daily activities and schedules for members.
• Transport members to activities and appointments per plan.
• Ensure safety during activities and transportation.
• Complete progress notes and maintain confidentiality.
• Report safety or behavioral concerns to supervisor.
• Support daily living skills such as hygiene, meals, and housekeeping.
• Assist with exercise and wellness activities.
• Engage in safety and emergency protocols; participate in trainings.
• Submit incident/accident reports as required.
• Maintain a clean, safe environment within the facility.
• Collaborate on shift changes and scheduling.
• Other duties as assigned.

Skills

Lifting 50+ lbs

English proficiency

Communication skills

Emergency readiness

Active participation

Basic computer skills

Background clearance

Age 18+

Arizona ID

Background & drug test

Education

High School Diploma or GED

Job description

A service that provides specialized sensory-motor, cognitive, communicative, social interaction
and behavioral training to promote skill development.

Primary Responsibilities:

• Facilitate the admission and discharge of members.
• Adhere to DTA schedules, rules, and policies.
• Assist members in the self-administration of medications per protocol.
• Lead and participate in community meetings and therapeutic groups.
• Implement and support daily DTA activities and schedules.
• Transport members to program activities, community events, and appointments as required by their treatment plan.
• Ensure member safety during all activities, including transportation.
• Complete accurate and timely documentation, including daily progress notes.
• Maintain member confidentiality and protect all personal and medical information.
• Report safety, clinical, or behavioral concerns immediately to the appropriate supervisor.
• Support members with daily schedules and life skills tasks, including hygiene and cleanliness.
• Assist with exercise and wellness activities (e.g., walks, light movement).
• Provide support with daily living skills such as meal preparation, laundry, and housekeeping as needed.
• Participate in and be familiar with agency safety and emergency protocols, including disaster plans.
• Complete and submit incident and accident reports as required.
• Maintain a clean, safe, and organized environment within the DTA facility.
• Participate in all required staff training, including annual and job-specific training.
• Uphold professional behavior and ethics according to the agency Code of Conduct.
• Submit vacation requests at least two weeks in advance.
• Provide at least 8 hours' notice when calling in sick.
• Collaborate on shift changes and scheduling as necessary.
• Perform other duties as assigned.

Qualifications:

• Education & Experience:
• High School Diploma or GED required.
• Prefer one year of behavioral health or direct care experience (training available for candidates without experience).

Required Skills & Abilities:

• Ability to lift 50+ lbs.
• Ability to speak, read and write English proficiently.
• Strong written and verbal communication skills.
• Able to respond to emergencies and maintain composure under pressure.
• Physically and mentally able to participate in member activities (indoor/outdoor).
• Basic computer and typing skills.
• Must have or must be able to obtain a level 1 fingerprint clearance card.
• Must be at least 18 years of age or older.
• Must have a valid AZ ID.
• Ability to pass a background check and drug test where applicable.

Certifications & Training (Required):

• Article 9
• Proud
• Abuse and Neglect
• Medication Administration

Working Conditions & Equipment Use:

• Frequent use of computer, fax, and phone.
• Ability to prepare and edit electronic daily progress notes.
• Operate facility vehicles for member transport.
• Use kitchen and cleaning equipment as needed.
• Stand for long periods and participate actively in daily activities.
• Regularly move in and out of the facility to accompany members.
• Engage in physical activities such as walking, gardening, and seasonal outings.
• Key Internal and External Contacts:
• Members' families and significant others
• Case managers and clinical team members
• Community stakeholders (e.g., RBHA contractors)
• Program staff and management
• Clinical contractors

Confidentiality:

All employees are bound by federal confidentiality laws. No identifying information about current, past, or potential members or staff may be disclosed without written consent. Internally, access to such information is on a strict "need-to-know" basis.

Note: Use of cell phones during work hours is strictly prohibited. Sleeping while on duty is not permitted.