DT Associate Infrastructure Site Lead (Onsite)

RTX (Raytheon); East Hartford (CT); On-site; USD 120,000 - 160,000; Full time

Job summary

RTX (Raytheon) is seeking an experienced DT Associate Infrastructure Site Lead for an onsite role in East Hartford, CT. You will oversee site IT infrastructure, coordinate with vendors, and drive project delivery within budget and schedule.

The role requires strong IT infrastructure expertise, effective collaboration with business partners, and the ability to manage multiple projects while complying with policies. Travel up to 10% may be required.

Qualifications

• Bachelor's Degree in Information Technology or Information Technology Service Management with 8+ years of experience in Infrastructure Support; OR an Advanced degree with 5+ years of experience; OR an Associate Degree and 10+ years of experience; OR 12+ years of relevant experience in lieu of a degree.

Responsibilities

• Lead and manage site infrastructure components (desktops, servers, storage, WAN, LAN, wireless LAN).
• Collaborate with management, vendors, and Digital Technology teams on infrastructure initiatives.
• Deliver local infrastructure projects on time and on budget.
• Document work and facilitate audits; ensure corrective actions are completed.

Skills

IT Infrastructure

8+ years Infrastructure Support

Project Management

Vendor coordination

Documentation

Root cause analysis

Education

Bachelor's Degree in Information Technology or Information Technology Service Management

Advanced degree (IT)

Associates Degree in IT

12+ years of experience in lieu of a degree

Tools

ServiceNow

Job description

Date Posted: 2026-10-05

Country: United States of America

Location: US-CT-EAST HARTFORD-ETC ~ 400 Main St ~ BLDG ETC

Position Role Type: Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access certain necessary systems.

Security Clearance Type: None/Not Required

Security Clearance Status: Not Required

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems.

With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years.

Join us and help shape the future of aerospace and defense.

We have an exciting opportunity with our Pratt & Whitney Digital Technology (DT) team as a DT Associate Infrastructure Site Lead .

The position will be based onsite at our facilities in East Hartford, Connecticut.

What You Will Do

You will be part of our Site Infrastructure Services team The main objective is to assist the Infrastructure Site lead and serve as a point of contact for infrastructure-related services.

Will lead at a site level, from site specific to enterprise led initiatives and will require collaboration with local management, vendors, and other Digital Technology teams.

Be responsible for all IT Infrastructure components at the site; including but not limited to desktops, servers, storage, WAN, LAN and wireless LAN.

Work with and lead approved vendors to deliver world-class infrastructure services to all employees & contractors at the site.

Deliver local infrastructure projects on time and on budget.

Be a self-starter, able to work independently, and manage multiple projects simultaneously.

Ensure that site infrastructure complies with laws, industry best practices, Raytheon Technologies and Pratt & Whitney policies, and architectural standards.

Fully document all work performed. Facilitate local audits and ensure corrective actions are completed on time.

Work with business partners to design specific solutions that meet the needs of the local business.

Act as an escalation point for any infrastructure issues.

Provide in-depth root cause analysis when necessary.

Perform other duties and special projects as required.

The position requires strong teamwork, communication and technical project management. Collaboration with site management, outsourced IT partners, customers, security, compliance officials and other members of the DT organization is essential.

A strong desire to continue to learn and remain on the forefront of relevant technologies is essential.

DT advocate / champion / coordinator for enterprise infrastructure initiatives/deployments (Zoom, O365, AD Rollouts, etc).

Sponsor & oversight of local DT contractors.

Up to 10% business travel possible.

Qualifications You Must Have

• Bachelor's Degree in Information Technology or Information Technology Service Management, with 8+ years of experience in Infrastructure Support; OR an Advanced degree with 5+ years of experience in Infrastructure Support; OR an Associated Degree and 10+ years of experience in Infrastructure Support; OR in lieu of a degree, 12+ years of prior relevant experience.
• Experienced in skills and technologies outlined in the "What You Will Do" section above.
• Must be a U.S. Citizen . This position may require access to systems/tools that are restricted to individuals who possess US citizenship.

Qualifications We Prefer

• Working knowledge of ServiceNow or other similar Service Desk tools.
• Experience within an aerospace manufacturing environment.
• Project Management certifications with a history of delivering IT projects on time and on budget, and the ability to recognize areas for process improvement.
• Excellent customer service skills required providing a high level of service to satisfy/fulfill internal or external needs accurately in a timely manner.
• Ability to communicate business needs and interpret high level business requirements, and liaise between business customers, technology teams and support teams.
• Experience generating documentation, standard work policies and procedures.
• Willingness to learn new technologies & take on new projects to grow experience.
• Ability to work in a high energy, fast paced environment, able to adapt to changing business needs.
• Highly self-directed and able to learn quickly with a solid ability to drive and deliver results.
• Strong analytical skills, demonstrated organizational and leadership skills, examples of effective teamwork, a track record of cons