DSW Store Associate Part-Time

Designer Brands; West Long Branch (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company as a Store Associate, where you will provide exceptional customer service and support a seamless shopping experience. This role involves engaging with customers, assisting with their needs, and maintaining a clean and organized store environment. Embrace the opportunity to grow in a positive culture that values inclusivity and community involvement. If you are enthusiastic and eager to contribute to a dynamic team, this position is perfect for you.

Qualifications

• Friendly, professional demeanor with a focus on customer service.
• Ability to stand/walk for extended periods and handle merchandise.

Responsibilities

• Greet customers and assess their needs to provide assistance.
• Maintain cleanliness and organization in the store environment.
• Process transactions accurately and assist with online orders.

Skills

Customer service skills

Communication skills

Technology proficiency

Ability to lift 50 pounds

Job description

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Job Title: Store Associate

Summary: The Store Associate provides friendly service to customers shopping in-store and through omni-channel services. They assess customer needs, assist with sales and merchandise placement, handle transactions, process shipments, and maintain store cleanliness. They embody the company's values, act as brand ambassadors, and ensure a seamless online-to-in-store experience. Compliance with all policies and procedures is required.

Reports to:

Store Manager and/or Customer Experience Leader (CEL)

Our Values:

• We Love What We Do: Bring positive energy and enthusiasm.
• We Own What We Do: Embrace feedback and change for growth.
• We Do What's Right: Uphold honesty and integrity.
• We Belong: Value diverse perspectives and experiences.

Essential Duties and Responsibilities:

1. Greet customers, assess needs, and promote the loyalty program.
2. Assist with product questions and transactions, both in-store and online.
3. Maintain a clean, safe environment, including cleaning and organizing.
4. Receive and display merchandise according to standards, manage stockroom.
5. Complete fulfillment functions for online orders.
6. Process transactions accurately, follow policies, and partner with leadership on escalations.
7. Participate in team meetings, training, and support inclusivity.

Required Skills:

• Availability to meet business needs.
• Friendly, professional, and customer-focused demeanor.
• Good communication skills.
• Proficient with technology (registers, devices, calculators).
• Ability to stand/walk for extended periods and lift up to 50 pounds.

Experience:

No prior retail experience required.

Additional Information:

If already an associate, apply through the internal portal.

Why work with Designer Brands? We invest in our associates' growth, foster a positive culture, and give back to the community.

About Designer Brands: One of North America's largest footwear and accessories retailers and manufacturers.

Important Notice:

Beware of scams impersonating our company. Verify communications via official contacts and do not respond to suspicious emails.