DSW Store Associate Part-Time

DSW Designer Shoe Warehouse; Waldorf (MD); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading company as a part-time Store Associate, where you'll deliver exceptional customer service and support a positive shopping experience. Engage with customers, assist with transactions, and maintain store standards in a dynamic retail environment.

Qualifications

• Professional, friendly, and customer-focused demeanor.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Greet customers and personalize their experience.
• Maintain a clean and safe environment.
• Handle transactions accurately.

Skills

Customer Service

Communication

Technology Proficiency

Job description

Join to apply for the DSW Store Associate Part-Time role at DSW Designer Shoe Warehouse.

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Join to apply for the DSW Store Associate Part-Time role at DSW Designer Shoe Warehouse.

Find Your Fit at DSW

We have a personal relationship with our shoes! You might say we’re even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we’re excited for YOU to be a part of the evolution of DSW.

Reports to:

Store Manager and/or Customer Experience Leader (CEL)

Our Values:

• We Love What We Do: Bring positive energy and enthusiasm.
• We Own What We Do: Give and receive feedback openly and embrace change as opportunities for growth.
• We Do What’s Right: Model high standards of honesty and integrity.
• We Belong: Value unique experiences and encourage different perspectives.

Essential Duties and Responsibilities:

Be empowered to meet the customer where they are and personalize their experience:

• Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.
• Share the benefits of the DSW Loyalty program and enroll new members.
• Answer questions regarding product and complete customer transactions through in-store sales or digital orders.

Be committed to providing a positive, consistent customer experience:

• Maintain a neat, clean, and safe environment for customers and staff, including cleaning, organizing, and housekeeping tasks.
• Receive inbound freight, prepare and organize merchandise on the sales floor, complete markdowns, and maintain stockroom standards.

Leverage in-store and digital services to enhance the customer experience:

• Complete fulfillment functions: locating items, inspecting, packaging, and labeling for pickup/delivery.
• Use company tools to check product availability and assist customers accordingly.
• Perform other duties as assigned by management.

Prioritize customer service and transaction accuracy:

• Handle transactions following company policies, ensuring accurate cash handling and use of register tools.
• Partner with the CEL for escalated customer issues.
• Follow all asset protection policies.

Bring energy and teamwork to the role:

• Participate in team meetings and training.
• Be receptive to coaching and feedback.
• Support an inclusive team environment.

Required Skills:

• Availability to meet the needs of the business.
• Professional, friendly, and customer-focused demeanor.
• Ability to work efficiently in a fast-paced environment.
• Good communication skills.
• Proficiency with technology (registers, iPhone, calculator).
• Ability to stand or walk for up to 100% of shift.
• Ability to lift up to 50 pounds occasionally and frequently.
• Ability to stoop, kneel, crouch, or crawl regularly.

Experience:

• No prior retail experience required.

The pay range is estimated at $15.25 to $16.25, based on various factors including experience, location, and organizational needs. Benefits are not included in this range. For more details, visit https://mymobilewalletcard.com/dbi/.