DSW Store Associate Part-Time

Designer Brands; Gainesville (VA); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is looking for enthusiastic individuals to join their team as part-time store associates. This role emphasizes customer engagement and service, where you'll greet customers, assist them with their needs, and maintain a welcoming store environment. With a focus on inclusivity and growth, you'll be part of a community that values diverse perspectives and supports each other in delivering exceptional experiences. If you're passionate about retail and enjoy helping others, this opportunity is perfect for you!

Qualifications

• Friendly, customer-focused attitude with good communication skills.
• Ability to move quickly and efficiently in a retail environment.

Responsibilities

• Greet customers and provide exceptional service.
• Maintain a clean and organized store environment.
• Complete transactions accurately and assist with customer inquiries.

Skills

Customer Service

Communication Skills

Technology Proficiency

Retail Environment Efficiency

Tools

Register

iPhone

Calculator

Job description

Join to apply for the DSW Store Associate Part-Time role at Designer Brands

Find Your Fit at DSW

We have a personal relationship with our shoes! You might say we're even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we're excited for YOU to be a part of the evolution of DSW.

Reports to: Store Manager and/or Customer Experience Leader (CEL)

Our Values

• We Love What We Do: Bring positive energy and enthusiasm.
• We Own What We Do: Give and receive feedback openly and embrace change as opportunities for growth.
• We Do What's Right: Model high standards of honesty and integrity.
• We Belong: Value unique experiences and encourage different perspectives.

Essential Duties And Responsibilities

• Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.
• Share the benefits of the DSW Loyalty program and enroll new members.
• Answer questions regarding product and complete customer transactions through in-store sales or digital orders.
• Maintain a neat, clean, and safe environment for customers and staff, including cleaning, organizing, and stocking.
• Receive inbound freight, prepare, and place merchandise on the sales floor per DSW standards, complete markdowns, and organize stockroom.
• Complete all functions of the fulfillment process including locating items, inspecting condition, packaging, and labeling for pickup/delivery.
• Use company tools to search product availability and assist customers.
• Follow all policies and procedures for asset protection and customer service.
• Operate the register accurately, handle cash, and partner with the CEL for escalated customer issues.
• Participate actively in team meetings and training, support inclusivity, and respond to coaching and feedback.

Required Skills

• Availability to meet the needs of the business.
• Professional, friendly, customer-focused attitude.
• Ability to move quickly and efficiently in a retail environment.
• Good communication skills, both verbal and written.
• Proficiency with technology such as registers, iPhones, and calculators.
• Ability to stand or walk up to 100% of the time and lift up to 50 pounds as needed.
• Ability to stoop, kneel, crouch, or crawl regularly.

Experience

• No previous retail experience required.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Purchasing
• Industry: Retail