DSW Store Associate Part-Time

Mt; Riverhead (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a part-time Store Associate to provide exceptional customer service in-store and through omni-channel services. This role involves assisting customers, processing transactions, and maintaining a clean shopping environment. Ideal candidates will be friendly, professional, and eager to learn, ensuring every customer has a positive experience. Join a dynamic team that values inclusivity and growth, where your contributions will help shape the customer experience and promote brand loyalty.

Qualifications

• Must be professional, friendly, and customer service-oriented.
• Ability to stand/walk up to 100% of the time and lift up to 50 pounds.

Responsibilities

• Greet every customer with a helpful and friendly approach.
• Maintain a neat, clean, and safe environment for customers.
• Operate the register accurately and handle cash.

Skills

Customer Service

Communication Skills

Technology Proficiency

Tools

Cash Register

iPhone

Calculator

Job description

Join to apply for the DSW Store Associate Part-Time role at Designer Brands.

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Base pay range

$16.25/hr - $17.25/hr

General Summary

The Store Associate provides friendly service to customers shopping in-store and those engaging through omni-channel services. They assess the customer's needs and provide assistance by executing the company's customer service model, always putting the customer first. Store Associates will perform salesfloor and warehouse functions throughout the store including assisting customers, merchandise placement, completing in-store and online customer transactions, processing incoming shipment, regular cleaning, and maintenance. Store Associates must demonstrate behaviors that align with the company values. Store Associates are brand ambassadors and responsible for the end-to-end experience, from online to store. Store Associates must comply with all policies and procedures.

Reports to: Store Manager and/or Customer Experience Leader (CEL)

Our Values

• We Love What We Do: Bring positive energy and enthusiasm.
• We Own What We Do: Give and receive feedback openly and embrace change as opportunities for growth.
• We Do What's Right: Model high standards of honesty and integrity.
• We Belong: Value unique experiences and encourage different perspectives.

Essential Duties And Responsibilities

• Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.
• Share the benefits of the DSW Loyalty program and enroll new members.
• Answer questions regarding product and complete customer transactions through either in-store sales or digital orders.
• Maintain a neat, clean, and safe environment for internal and external customers, including cleaning, organizing merchandise, and processing shipments.
• Complete all functions of the fulfillment process, including locating items, inspecting, packaging, and labeling for pickup/delivery.
• Use company tools to check product availability and assist customers accordingly.
• Follow all asset protection policies and procedures.
• Operate the register accurately, handle cash, and partner with the CEL for escalated customer issues.
• Participate in daily team meetings and ongoing training, demonstrating teamwork and inclusivity.

Required Skills

• Availability to meet the needs of the business.
• Professional, friendly, and customer service-oriented.
• Ability to move quickly to meet expectations.
• Good communication skills.
• Proficient with technology (register, iPhone, calculator).
• Ability to stand/walk up to 100% of the time and lift up to 50 pounds.

Experience

• No previous retail experience required.