DSW Store Associate Part-Time

Designer Brands; Syosset (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a motivated Store Associate to join their team. In this part-time role, you'll provide exceptional customer service, assist with in-store and online transactions, and help maintain a welcoming environment. You'll have the chance to engage with customers, share product knowledge, and contribute to a positive shopping experience. If you enjoy working in a dynamic retail environment and are passionate about helping others, this opportunity is perfect for you. Join a team that values enthusiasm, integrity, and inclusivity!

Qualifications

• Friendly and professional customer service skills.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Greet customers and assess their needs for assistance.
• Maintain a clean and safe environment for customers.
• Complete customer transactions accurately and efficiently.

Skills

Customer Service Orientation

Verbal Communication

Technology Proficiency

Ability to Lift 50 Pounds

Tools

Register

iPhone

Calculator

Job description

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This range is provided by Designer Brands. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr - $18.00/hr

General Summary

The Store Associate provides friendly service to customers shopping in-store and those engaging through omni-channel services. They assess the customer's needs and provide assistance by executing the company's customer service model, always putting the customer first. Store Associates will perform salesfloor and warehouse functions throughout the store including assisting customers, merchandise placement, completing in-store and online customer transactions, processing incoming shipments, regular cleaning, and maintenance. Store Associates must demonstrate behaviors that align with the company values. Store Associates are brand ambassadors and responsible for the end-to-end experience, from online to store. Store Associates must comply with all policies and procedures.

Reports to: Store Manager and/or Customer Experience Leader (CEL)

Our Values

• We Love What We Do: Bring positive energy and enthusiasm.
• We Own What We Do: Give and receive feedback openly and embrace change as opportunities for growth.
• We Do What's Right: Model high standards of honesty and integrity.
• We Belong: Value unique experiences and encourage different perspectives.

Essential Duties And Responsibilities

• Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.
• Share the benefits of the DSW Loyalty program and enroll new members.
• Answer questions regarding products and complete customer transactions through in-store sales or digital orders.
• Maintain a neat, clean, and safe environment for internal and external customers, including cleaning and housekeeping tasks.
• Receive inbound freight, prepare, and place merchandise on the sales floor per DSW standards, complete markdowns, maintain clearance standards, and organize the stockroom.
• Complete all functions of the fulfillment process including locating items, inspecting condition, packaging, and labeling for pickup/delivery.
• Use company tools to search product availability for customer orders.
• Follow all asset protection policies and procedures.
• Complete customer transactions accurately, operate the register, and partner with the CEL on escalated service issues.
• Participate in daily team meetings and ongoing training, demonstrate teamwork, and support inclusivity.

Required Skills

• Availability to meet the needs of the business.
• Professional, friendly, and customer service oriented.
• Ability to move with tempo to meet expectations.
• Good verbal and written communication skills.
• Proficient in using technology (Register, iPhone, Calculator).
• Ability to stand or walk for up to 100% of the shift.
• Ability to lift up to 50 pounds occasionally to frequently.
• Ability to stoop, kneel, crouch, or crawl regularly.

Experience

• No previous retail experience required.

The estimated pay range for this position is $17.00 to $18.00. Actual pay will depend on skills, experience, location, and organizational needs. Benefits are not included in this range unless legally required. Learn more at this link.