DSW Store Associate Part-Time

Designer Brands (DSW, Camuto Group); Redlands (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading footwear retailer as a Retail Associate, where you'll engage customers and provide exceptional service. Embrace a community-focused environment that values inclusivity and teamwork. Your role includes greeting customers, maintaining store standards, and handling transactions. Enjoy a competitive hourly wage and various benefits.

Benefits

Health insurance

Paid time off

Retirement plans

Qualifications

• Ability to work efficiently under time constraints.
• Availability to meet business needs.

Responsibilities

• Greet every customer with a helpful and friendly approach.
• Maintain a neat, clean, and safe environment.
• Complete transactions following DSW policies.

Skills

Customer-focused attitude

Strong communication skills

Proficiency with technology

Job description

Job Description for Retail Associate at DSW

We have a personal relationship with our shoes! You might say we’re even shoe obsessed. Our shoes tell the world who we are, make us feel great, and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community grounded in our core values. Our value of We Belong means including many voices at the table, with different perspectives adding to the dialogue. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we’re excited for YOU to be part of DSW’s evolution.

Reports to: Store Manager and/or Customer Experience Leader (CEL)

Our Values: We Love What We Do

• Bring positive energy and enthusiasm.

We Own What We Do

• Give and receive feedback openly and embrace change as opportunities for growth.

We Do What’s Right

• Model high standards of honesty and integrity.

Essential Duties and Responsibilities:

Be empowered to meet the customer where they are and personalize their experience:

• Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.
• Share the benefits of the DSW Loyalty program and enroll new members.
• Answer questions regarding products and complete customer transactions through in-store sales or digital orders.

Be committed to providing a consistent positive experience:

• Maintain a neat, clean, and safe environment for internal and external customers, including clearing trash, cleaning the store, and organizing stockrooms.
• Receive inbound freight, prepare, and place merchandise on the sales floor per DSW standards, complete markdowns, and maintain the stockroom.

Leverage in-store and digital services to bring shoes to life:

• Complete fulfillment functions such as locating items, inspecting, packaging, and labeling for pickup or delivery.
• Use company tools to check product availability and assist customers.
• Perform additional duties as assigned by management.

Customer First Responsibilities:

• Complete transactions following DSW policies.
• Ensure accuracy in cash handling and providing change.
• Operate registers and data entry tools.
• Partner with the CEL for escalated customer issues.
• Follow asset protection policies.

Bring Fun and Energy:

• Participate in team meetings and training.
• Be receptive to coaching and feedback.
• Support teamwork and inclusivity.

Required Skills:

• Availability to meet business needs.
• Professional, friendly, and customer-focused attitude.
• Ability to work efficiently under time constraints.
• Strong communication skills.
• Proficiency with technology (registers, iPhones, calculators).
• Ability to stand or walk up to 100% of the time.
• Ability to lift up to 50 pounds occasionally or frequently.
• Ability to stoop, kneel, crouch, or crawl as needed.

Experience and Compensation:

The estimated pay range is $16.75 to $17.75 per hour, based on experience, skills, and location. Benefits may include health insurance, paid time off, and retirement plans, depending on eligibility. For more details, visit: https://mymobilewalletcard.com/dbi/.