DSW Store Associate Part-Time

DSW Designer Shoe Warehouse; Port Charlotte (FL); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a part-time Store Associate who is passionate about customer service and creating memorable shopping experiences. In this dynamic role, you will engage with customers, assist with transactions, and maintain a welcoming store environment. As part of a supportive team, you will have the opportunity to grow and develop your skills while contributing to a culture that values inclusivity and positivity. If you’re looking for a role that combines your love for people with a fun and energetic work atmosphere, this is the perfect opportunity for you.

Qualifications

• Professional, friendly, customer-focused attitude.
• Ability to stand/walk for extended periods and lift up to 50 pounds.

Responsibilities

• Greet every customer with a helpful and friendly approach.
• Maintain a neat, clean, and safe environment for customers.
• Handle transactions accurately and follow policies.

Skills

Customer Service

Communication Skills

Technology Proficiency

Teamwork

Education

High School Diploma

Job description

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Find Your Fit at DSW

We have a personal relationship with our shoes! You might say we’re even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we’re excited for YOU to be a part of the evolution of DSW.

Reports to:

Store Manager and/or Customer Experience Leader (CEL)

Our Values:

• We Love What We Do: Bring positive energy and enthusiasm.
• We Own What We Do: Give and receive feedback openly and embrace change as opportunities for growth.
• We Do What’s Right: Model high standards of honesty and integrity.
• We Belong: Value unique experiences and encourage different perspectives.

Essential Duties and Responsibilities:

Be empowered to meet the customer where they are and personalize their experience:

• Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.
• Share the benefits of the DSW (Designer Shoe Warehouse) Loyalty program and enroll new members.
• Answer questions regarding product and complete customer transactions through either in-store sales or digital orders.

Be committed to providing a consistent positive experience:

• Maintain a neat, clean, and safe environment for internal and external customers, including clearing trash, cleaning the store, and organizing stockrooms.
• Receive inbound freight, prepare, and place merchandise on the sales floor, complete markdowns, and organize stockroom.

Leverage in-store and digital services:

• Complete fulfillment functions, including locating items, inspecting products, packaging, and labeling for pickup/delivery.
• Use company tools to check product availability and assist customers accordingly.
• Perform other duties as assigned.

Prioritize customer service:

• Handle transactions accurately, follow policies, and partner with leadership for escalated issues.
• Follow asset protection policies.

Bring fun and energy:

• Participate in team meetings and training, be open to coaching, and support inclusivity.

Required Skills:

• Availability to meet business needs.
• Professional, friendly, customer-focused attitude.
• Good communication skills.
• Proficiency with technology (registers, devices).
• Ability to stand/walk for extended periods and lift up to 50 pounds.

Experience:

• No prior retail experience required.