DSW Store Associate Part-Time

Designer Brands; Plainfield (IN); On-site; USD 25,000 - 30,000; Part time

Job summary

Join a leading retail company as a DSW Store Associate Part-Time. You will engage with customers, provide excellent service, and maintain store standards. This entry-level role is perfect for those looking to start a career in retail with a focus on customer satisfaction.

Qualifications

• No previous retail experience required.
• Ability to stand or walk for up to 100% of the shift.

Responsibilities

• Greet every customer with a friendly approach.
• Maintain a neat and safe environment.
• Process customer transactions accurately.

Skills

Customer Service

Communication

Technology Proficiency

Job description

Join to apply for the DSW Store Associate Part-Time role at Designer Brands

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Find Your Fit at DSW

We have a personal relationship with our shoes! You might say we're even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we're excited for YOU to be a part of the evolution of DSW.

Reports to: Store Manager and/or Customer Experience Leader (CEL)

Our Values

• We Love What We Do: Bring positive energy and enthusiasm.
• We Own What We Do: Give and receive feedback openly and embrace change as opportunities for growth.
• We Do What's Right: Model high standards of honesty and integrity.
• We Belong: Value unique experiences and encourage different perspectives.

Essential Duties And Responsibilities

• Be empowered to meet the customer where they are and personalize their experience.
• Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.
• Share the benefits of the DSW Loyalty program and enroll new members.
• Answer questions regarding product and complete customer transactions through in-store sales or digital orders.
• Maintain a neat, clean, and safe environment for customers and staff, including cleaning, organizing, and housekeeping tasks.
• Receive inbound freight, prepare, and place merchandise on the sales floor, complete markdowns, and organize the stockroom.
• Complete all functions of the fulfillment process, including locating items, inspecting, packaging, and labeling for pickup/delivery.
• Use company tools to search product availability and assist customers.
• Follow all asset protection policies and procedures.
• Process customer transactions accurately, partner with leadership on escalated issues, and operate the register efficiently.
• Participate actively in team meetings and training sessions, support inclusivity, and be receptive to feedback.

Required Skills

• Availability to meet the needs of the business.
• Professional, friendly, and customer-service oriented.
• Ability to move quickly to meet expectations.
• Strong verbal and written communication skills.
• Proficient in using technology such as registers, iPhones, and calculators.
• Ability to stand or walk for up to 100% of the shift.
• Ability to lift up to 50 pounds regularly.
• Ability to stoop, kneel, crouch, or crawl frequently.

Experience

• No previous retail experience required.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Purchasing
• Industries: Retail