DSW Store Associate Part-Time

DSW Inc.; Pearland (TX); On-site; USD 25,000 - 45,000; Part time

Job summary

An established industry player in footwear retail is seeking enthusiastic associates to join their team. This role focuses on delivering exceptional customer service, ensuring a positive shopping experience, and maintaining store standards. With a commitment to teamwork and community involvement, this company offers a vibrant work environment where associates can thrive and grow. If you have a passion for shoes and enjoy working in a dynamic setting, this opportunity is perfect for you!

Benefits

Employee Discounts

Flexible Scheduling

Career Development Opportunities

Community Involvement Programs

Qualifications

• Professional and friendly demeanor with a strong customer service focus.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Greet customers and personalize their shopping experience.
• Maintain a clean and safe environment for customers.

Skills

Customer Service

Communication Skills

Technology Proficiency

Teamwork

Problem Solving

Tools

Register

iPhone

Calculator

Job description

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LOCATION NAME: Silverlake Village, Pearland

Find Your Fit at DSW

We have a personal relationship with our shoes! You might say we’re even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialogue. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we’re excited for YOU to be a part of the evolution of DSW.

Reports to: Store Manager and/or Customer Experience Leader (CEL)

Our Values:

• We Love What We Do: Bring positive energy and enthusiasm.
• We Own What We Do: Give and receive feedback openly and embrace change as opportunities for growth.
• We Do What’s Right: Model high standards of honesty and integrity.
• We Belong:

Essential Duties and Responsibilities:

Be empowered to meet the customer where they are and personalize their experience:

• Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.
• Share the benefits of the DSW (Designer Shoe Warehouse) Loyalty program and enroll new members.
• Answer questions regarding product and complete customer transactions through either in-store sales or digital orders.

Be committed to the customer having a consistent positive experience:

• Maintain a neat, clean, and safe environment for internal and external customers, including clearing trash, cleaning the cash wrap and stockroom, returning shoes to their location, cleaning the breakroom and restrooms, vacuuming, and other housekeeping tasks.
• Receive inbound freight, prepare, and place merchandise on the sales floor per DSW standards, complete markdowns, maintain clearance standards, and organize the stockroom.

Leverage in-store and digital services to bring the power of shoes to life:

• Complete fulfillment functions including locating items, inspecting product condition, packaging, and labeling for pickup/delivery.
• Use company tools like iPhone and Register to search product availability and place orders.
• Perform other duties as assigned by management.

Prioritize the customer experience:

• Complete transactions following policies and procedures, ensuring accuracy in money handling and providing correct change.
• Operate a calculator and register efficiently.
• Partner with the CEL for escalated service issues.
• Follow all asset protection policies.

Bring fun and energy to your role:

• Participate actively in team meetings and training.
• Be receptive to coaching and feedback.
• Support teamwork and inclusivity.

Required Skills:

• Availability to meet the needs of the business.
• Professional, friendly, and customer service-oriented demeanor.
• Ability to work efficiently in a fast-paced environment.
• Strong communication skills.
• Proficiency with technology such as registers, iPhones, and calculators.
• Ability to stand or walk up to 100% of the time.
• Ability to lift up to 50 pounds occasionally to frequently.
• Ability to stoop, kneel, crouch, or crawl regularly.

Experience:

Already an Associate?

You must apply through our internal portal:
click here

Why Choose a Career with Designer Brands?

We are committed to empowering associates and building strong teams to innovate in retail and footwear, fostering a culture of engagement, growth, and community involvement.

• We invest in our associates' development and leadership.
• We promote a culture of engagement, excitement, and fun.
• We are dedicated to giving back and community involvement.

About Designer Brands:

Designer Brands Inc. is one of North America’s largest footwear and accessories companies, operating over 640 retail locations and designing products through Camuto Group, sold worldwide.

Important Notice:

Beware of fake job offer scams using our branding. Our legitimate emails end with @dswinc.com, @designerbrands.com, or @camutogroup.com. For verification, contact [e-mail]. Do not respond to suspicious emails or messages.

Nearest Major Market: Houston

Job Segment: Asset Protection, Warehouse, Part Time, Retail, Manufacturing