DSW Store Associate Part-Time

Designer Brands; Manchester (NH); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading retail company as a DSW Store Associate Part-Time. You will provide exceptional customer service, maintain store standards, and support the DSW Loyalty program. This entry-level role offers a dynamic work environment with opportunities for growth.

Qualifications

• No previous retail experience required.

Responsibilities

• Greet every customer with a friendly approach.
• Maintain a neat, clean, and safe environment.
• Process customer transactions accurately.

Skills

Customer-focused attitude

Strong communication skills

Proficiency with technology

Job description

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Find Your Fit at DSW

We have a personal relationship with our shoes! You might say we're even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we're excited for YOU to be a part of the evolution of DSW.

Reports to: Store Manager and/or Customer Experience Leader (CEL)

Our Values

We Love What We Do

• Bring positive energy and enthusiasm.

We Own What We Do

• Give and receive feedback openly and embrace change as opportunities for growth.

We Do What's Right

• Model high standards of honesty and integrity.

We Belong

• Value unique experiences and encourage different perspectives.

Essential Duties And Responsibilities

• Be empowered to meet the customer where they are and personalize their experience.
• Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.
• Share the benefits of the DSW Loyalty program and enroll new members.
• Answer questions regarding product and complete customer transactions through in-store sales or digital orders.
• Maintain a neat, clean, and safe environment for customers and staff, including cleaning, organizing, and restocking.
• Receive inbound freight, prepare, and display merchandise according to DSW standards, complete markdowns, and organize the stockroom.
• Complete all functions of the fulfillment process, including locating items, inspecting, packaging, and labeling for pickup/delivery.
• Use company tools to check product availability and assist customers.
• Follow all asset protection policies and procedures.
• Process customer transactions accurately, handle cash, and operate the register.
• Partner with the Customer Experience Leader for escalated customer situations.
• Participate in team meetings and ongoing training, support inclusivity, and be receptive to feedback.

Required Skills

• Availability to meet the needs of the business.
• Professional, friendly, and customer-focused attitude.
• Ability to work efficiently in a fast-paced environment.
• Strong communication skills.
• Proficiency with technology such as registers, iPhones, and calculators.
• Ability to stand or walk for up to 100% of the shift.
• Ability to lift up to 50 pounds regularly.
• Ability to stoop, kneel, crouch, or crawl frequently.

Experience

• No previous retail experience required.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Purchasing
• Industry: Retail