DSW Store Associate Part-Time

DSW Designer Shoe Warehouse; Alpharetta (GA); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their team as Store Associates. In this role, you'll engage with customers, providing personalized service while ensuring a welcoming environment. With a commitment to inclusivity and growth, this position offers a chance to be part of a vibrant community that values unique experiences. Whether you're helping customers find the perfect pair of shoes or supporting team initiatives, your contributions will make a meaningful impact. If you have a passion for customer service and thrive in a dynamic retail setting, this opportunity is perfect for you.

Qualifications

• No previous retail experience required.
• Availability to meet business needs.

Responsibilities

• Greet customers with a friendly approach and personalize their experience.
• Maintain a clean and safe environment for customers.
• Process transactions accurately and follow company policies.

Skills

Customer-focused attitude

Good communication skills

Proficient with technology

Ability to lift up to 50 pounds

Job description

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Find Your Fit at DSW

We have a personal relationship with our shoes! You might say we’re even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we’re excited for YOU to be a part of the evolution of DSW.

Reports to:

Store Manager and/or Customer Experience Leader (CEL)

Our Values:

• We Love What We Do: Bring positive energy and enthusiasm.
• We Own What We Do: Give and receive feedback openly and embrace change as opportunities for growth.
• We Do What’s Right: Model high standards of honesty and integrity.
• We Belong: Value unique experiences and encourage different perspectives.

Essential Duties and Responsibilities:

Be empowered to meet the customer where they are and personalize their experience:

• Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.
• Share the benefits of the DSW Loyalty program and enroll new members.
• Answer questions regarding product and complete customer transactions through in-store sales or digital orders.

Be committed to the customer having a consistent positive experience:

• Maintain a neat, clean, and safe environment for internal and external customers, including cleaning, organizing, and housekeeping tasks.
• Receive inbound freight, prepare, and place merchandise on the sales floor, complete markdowns, and maintain stockroom organization.

Leverage in-store and digital services:

• Complete fulfillment functions, locate items, inspect products, and ensure readiness for pickup/delivery.
• Use company tools to search product availability and assist customers.
• Perform other duties as assigned.

Prioritize customer service:

• Process transactions accurately, follow policies, and partner with leadership for escalations.
• Follow asset protection policies.

Bring fun and energy:

• Participate in team meetings and training, be receptive to coaching, and support inclusivity.

Required Skills:

• Availability to meet business needs.
• Professional, friendly, customer-focused attitude.
• Good communication skills.
• Proficient with technology (registers, iPhone, calculator).
• Ability to stand/walk for up to 100% of the time.
• Ability to lift up to 50 pounds, and perform stooping, kneeling, crouching, or crawling.

Experience:

• No previous retail experience required.

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail