DSS - DIRECT SUPPORT PROFESSIONAL(Residential-per diem)

The Moore Center; Londonderry (NH); On-site; USD 25,000 - 30,000; Full time

Job summary

The Moore Center is seeking a per diem direct support professional in New Hampshire to support high-risk/high-need individuals toward independence in all settings. Pay is $20/hr, with responsibilities including daily living assistance, behavior support, documentation, and transportation for residents.

The role requires adherence to state regulations and Moore Center policies, with ongoing training andRecord-keeping duties.

Qualifications

• Experience with high-risk/high-need individuals preferred.
• Ability to maintain detailed records and documentation.
• Strong communication with clients, supervisors and stakeholders.

Responsibilities

• Follow program schedule and daily duties as outlined by team and program manager.
• Implement resident programming and daily living skills per goals and objectives.
• Maintain compliance with residential standards and regulations per state and Moore Center.
• Complete documentation and report writing accurately and timely.
• Assist individuals with activities of daily living and encourage independence.
• Ensure health and safety of clients and supervise medication administration as applicable.
• Deliver transportation for residents in approved vehicles.
• Participate in training and meetings as required.
• Follow behavior plans and document interventions.

Skills

Customer service

Microsoft Office

Communication

Independent work

Tools

Relias Learning

Microsoft Office Suite

Job description

Description

Position Summary: To professionally support high risk/high need individuals receiving services to achieve the highest level of independence in all settings in accordance with all applicable state and agency regulations and protocols.

Essential Responsibilities:

This position will be per diem.

Pay: $20/hr.

• Follow program schedule and daily duties as outlined by team and program manager
• Responsible for consistent implementation of resident programming training (Service Agreement Goals & Objectives: daily living skills
• Responsible for meeting all Residential Standards and Regulations as required by the Division of Mental Health and Developmental Services and/or Moore Center Services, Inc.
• Responsible for appropriate record keeping and report writing and timely/accurate documentation
• Communicate effectively with clients, clinical supervisory team and other stakeholders to ensure seamless translation of knowledge
• Assist individuals in Activities of Daily Living, including but not limited to providing personal care and ensuring appropriate attire is worn at all times. Encourage utilization of self-advocacy skills to foster independence
• Ensure general health and safety of client(s) and all environments as assigned on a daily basis
• Supervise residents’ self-administration and/or the distribution and administration of prescribed medications
• Complete behavior management training programs prior to working with specific residents; consistently implement and document interventions as indicated in programs (see addendum for physical requirements)
• Attend ongoing training and meetings as required
• Implement behavioral interventions as guided by written and Human Rights Committee (HRC) approved behavior and risk management plans
• Responsible for supervision of residents’ medical/evaluative appointments and accompaniment of resident to such appointments
• Provide transportation for residents in vehicle approved by Agency
• Responsible for aiding in the general upkeep of residence, furnishings and equipment
• Adhere to the NH state law requiring mandated reporting of suspected abuse, neglect, or exploitation
• Other duties as assigned by supervisor

Requirements

Education and Experience

• $100,000/300,00 Automobile Liability Insurance
• Valid driver’s license and access to a safe operating vehicle during scheduled working hours
• Criminal, motor vehicle, and Bureau of Elderly and Adult Services background checks that meet agency standards
• Required state trainings through Relias Learning or equivalent preferred
• Completion of Management of Aggressive Behaviors (MOAB) training part 1
• It is considered a bona fide occupational qualification (BFOQ) for direct support staff /professionals to accompany clients to religious ceremonies as dictated by the clients’ personal religious preferences

Skills and Abilities

• Demonstrate a commitment to the Moore Center’s values
• Comply with all state, agency and department policies and procedures
• Demonstrate a strong emphasis on customer service skills, both to our clients and all staff
• Maintain a positive attitude including the use of positive language while working with the individuals we serve and team members.
• Ability to individualize the supports needed for the individuals we serve
• Ability to work independently, as part of a team, or in a group setting to increase the skills of the individuals we serve and their quality of life in the community
• Provide personal care and behavioral support, including but not limited to physical assistance
• Maintain professional demeanor in emotionally charged situations
• Ability to write detailed accounts of incidents and behaviors
• Ability to successfully complete medication training if applicable.
• Demonstrates flexibility in scheduling and daily assignments
• Demonstrate proficiency in Microsoft Office, including Word, Excel, Outlook, and the ability to master new software

Note: Moore Center Services considers the ability to speak, read and write English essential functions of all positions in the best interest of the clients that we serve. Job requirements, essential responsibilities and the physical requirements listed are considered essential to ensure the safety and well-being of the clients we serve. We will consider alternate methods of accomplishing tasks to accommodate any physical limitation(s) you might have. In an emergency, all staff may be required to perform activities that are above and beyond what is indicated on this job description to ensure the safety of the individuals we serve.

All staff must adhere to the NH state law requiring mandated reporting of suspected abuse, neglect, or exploitation. Additionally, staff are required to maintain criminal, motor vehicle, DCYF, OIG, and Bureau of Elderly and Adult Services record checks that meet agency standards. Staff are also required to travel and transport clients when applicable. This includes having access to a reliable vehicle, a valid driver’s license and maintaining comprehensive personal auto insurance of $100,000/300,000.