DSS - DIRECT SUPPORT PROFESSIONAL(Residential)

The Moore Center; Manchester (NH); On-site; USD 23,000 - 32,000; Part time

Job summary

The Moore Center is seeking a Part-Time Direct Support professional to assist high-need individuals in achieving independence in daily settings. You will follow a set schedule, support daily living skills, and ensure safety and documentation standards are met.

Responsibilities include implementing behavioral plans, assisting with personal care, coordinating with clinical teams, and transporting residents as needed.

Qualifications

• Bachelor's degree (or equivalent experience) plus minimum of 1 year experience in human services required; 3 years' experience preferred.
• Valid driver’s license and access to a safe operating vehicle during scheduled working hours.
• Criminal, motor vehicle, and related background checks as per agency standards.
• MOAB training completion preferred.
• Must adhere to mandated reporting requirements.

Responsibilities

• Follow program schedule and daily duties as outlined by team and program manager.
• Implement resident programming goals and daily living skills training.
• Ensure compliance with Residential Standards and Regulations.
• Maintain accurate records and timely documentation.
• Communicate with clients, supervisory team, and stakeholders for seamless care.
• Assist with Activities of Daily Living and support self-advocacy.
• Ensure health and safety of clients and environment.
• Supervise medication self-administration and administration as needed.
• Complete behavior management training and document interventions.
• Attend required trainings and meetings.
• Implement behavior/risk management plans per HR and program guides.
• Supervise medical/evaluative appointments and accompany residents to them.
• Transport residents in approved vehicles.
• Remain on shift until coverage is provided.
• Assist with residence upkeep and equipment.

Skills

Communication

Documentation

Record-keeping

Medication administration

Team collaboration

Microsoft Office

Education

Bachelor's degree

1 year human services experience

3 years experience preferred

Tools

Valid driver's license

Job description

Description

Position Summary:

To professionally support high risk/high need individuals receiving services to achieve the highest level of independence in all settings in accordance with all applicable state and agency regulations and protocols.

PAY: $20/hr.

Schedule: Part Time - Sunday 3pm to 9pm, Tuesday 3pm to 9pm, Friday 7am to 9pm. 26 hours

Essential Responsibilities:

• Follow program schedule and daily duties as outlined by team and program manager
• Responsible for consistent implementation of resident programming training (Service Agreement Goals & Objectives: daily living skills
• Responsible for meeting all Residential Standards and Regulations as required by the Division of Mental Health and Developmental Services and/or Moore Center Services, Inc.
• Responsible for appropriate record keeping and report writing and timely/accurate documentation
• Communicate effectively with clients, clinical supervisory team and other stakeholders to ensure seamless translation of knowledge
• Assist individuals in Activities of Daily Living, including but not limited to providing personal care and ensuring appropriate attire is worn at all times. Encourage utilization of self-advocacy skills to foster independence
• Ensure general health and safety of client(s) and all environments as assigned on a daily basis
• Supervise residents’ self-administration and/or the distribution and administration of prescribed medications
• Complete behavior management training programs prior to working with specific residents; consistently implement and document interventions as indicated in programs (see addendum for physical requirements)
• Attend ongoing training and meetings as required
• Implement behavioral interventions as guided by written and Human Rights Committee (HRC) approved behavior and risk management plans
• Responsible for supervision of residents’ medical/evaluative appointments and accompaniment of resident to such appointments
• Provide transportation for residents in vehicle approved by Agency
• Responsible for remaining on shift until adequate coverage can be provided as determined by house manager or designated responsible person (Shift Leader)
• Responsible for aiding in the general upkeep of residence, furnishings and equipment
• Adhere to the NH state law requiring mandated reporting of suspected abuse, neglect, or exploitation
• Other duties as assigned by supervisor

Requirements

Education and Experience

• Bachelor's degree (or equivalent experience) plus minimum of 1 year experience in human services required; 3 years' experience preferred
• $100,000/300,00 Automobile Liability Insurance
• Valid driver's license and access to a safe operating vehicle during scheduled working hours
• Criminal, motor vehicle, and Bureau of Elderly and Adult Services background checks that meet agency standards
• Required state trainings through Relias Learning or equivalent preferred
• Completion of Management of Aggressive Behaviors (MOAB) training part 1 and part 2
• It is considered a bona fide occupational qualification (BFOQ) for direct support staff /professionals to accompany clients to religious ceremonies as dictated by the clients' personal religious preferences

Skills and Abilities

• Demonstrate a commitment to the Moore Center's values
• Comply with all state, agency and department policies and procedures
• Demonstrate a strong emphasis on customer service skills, both to our clients and all staff
• Maintain a positive attitude including the use of positive language while working with the individuals we serve and team members.
• Ability to individualize the supports needed for the individuals we serve
• Ability to work independently, as part of a team, or in a group setting to increase the skills of the individuals we serve and their quality of life in the community
• Provide personal care and behavioral support, including but not limited to physical assistance
• Maintain professional demeanor in emotionally charged situations
• Ability to write detailed accounts of incidents and behaviors
• Ability to successfully complete medication training if applicable.
• Demonstrates flexibility in scheduling and daily assignments
• Demonstrate proficiency in Microsoft Office, including Word, Excel, Outlook, and the ability to master new software

Note:

Moore Center Services considers the ability to speak, read and write English essential functions of all positions in the best interest of the clients we serve. Job requirements, essential responsibilities and the physical requirements listed are considered essential to ensure the safety and well-being of the clients we serve. We will consider alternate methods of accomplishing tasks to accommodate any physical limitation(s) you might have. In an emergency, all staff may be required to perform activities that are above and beyond what is indicated on this job description to ensure the safety of the individuals we serve.

All staff must adhere to the NH state law requiring mandated reporting of suspected abuse, neglect, or exploitation. Additionally, staff are required to maintain criminal, motor vehicle, DCYF, OIG, and Bureau of Elderly and Adult Services record checks that meet agency standards. Staff are also required to travel and transport clients when applicable. This includes having access to a reliable vehicle, a valid driver's license and maintaining comprehensive personal auto insurance of $100,000/300,000.