DSP Solutions Architect: Elevate Advertiser Experience

Socket.dev; New York (NY); On-site; USD 75,000 - 132,000; Full time

Job summary

Amazon Ads is hiring a Technical Account Manager for the Amazon DSP team to improve advertiser experience by optimizing Deals, identifying supply-related issues, and partnering with teams across Product, Engineering, and SSP partners.

You will analyze support patterns, drive data-driven recommendations to reduce resolution time, train internal teams, and help design scalable solutions that strengthen our supply network for long-term success.

Qualifications

• 5+ years of digital advertising and client-facing experience.
• Experience analyzing data to identify performance drivers.
• Experience in e-commerce or online advertising.
• Experience in optimizing products/services based on client needs.

Responsibilities

• Understand advertiser goals and optimize Deals usage on the DSP.
• Analyze support ticket patterns and KPIs to reduce resolution time.
• Investigate supply issues with cross-functional teams and document insights.
• Provide training and operational support to internal teams and partners.
• Contribute to scalable playbooks and share expertise.

Skills

Digital advertising

Data analysis

E-commerce advertising

Client needs optimization

Agentic tools

Job description

Amazon Ads is hiring a Technical Account Manager for the Amazon DSP team to improve advertiser experience by optimizing Deals, identifying supply-related issues, and partnering with teams across Product, Engineering, and SSP partners.

You will analyze support patterns, drive data-driven recommendations to reduce resolution time, train internal teams, and help design scalable solutions that strengthen our supply network for long-term success.